Readers.com
Readers.com is a leading online retailer of affordable reading glasses, sunglasses, and blue light glasses with stylish designs and excellent customer service.
-
Readers.com · Jun 01
-
Readers.com · May 31
-
Readers.com · May 25
-
Readers.com · May 24
-
Readers.com · May 18
-
Readers.com · May 17
Readers.com customer service
Use any of the convenient means below to contact Readers.com customer service.
| Phone | (800) 210-3975 |
| Web | https://www.readers.com/pages/contact-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
500 George Washington Highway
Smithfield, RI 02917
(401) 231-3800
Returns
What is the return window?
Returns are accepted within 90 days of purchase.
Are there any items that are non-returnable?
Items must be in like-new condition to qualify for a return. The limited warranty does not cover normal wear and tear, scratched lenses, lost screws, or accidental damage.
How will I receive my refund?
Customers can receive a full refund, though shipping charges are non-refundable. A $2.95 fee applies if a prepaid return label is requested, which will be deducted from the refund amount.
Who pays for return shipping?
Customers are responsible for the cost of shipping the returned item(s) back to us. If you live in the U.S. and would like a prepaid USPS First Class Mail return label, please select that option in the Manage Your Returns portal or please let us know and we can email one to you. If you elect to use this prepaid return label, $2.95 (plus tax where applicable) will be deducted from your refund amount or e-gift card balance.
How do I start a return online?
Contact Readers.com® by email ([email protected]) to initiate a limited warranty claim. You can also use their Manage Your Returns portal or contact customer service at 1-800-210-3975.
Editor's Take
So here's the thing about Readers.com-they've basically cracked the code on making reading glasses that don't scream "I'm getting old." And honestly? That's kind of brilliant.
Think about it. Most people hit their forties and suddenly realize they're holding menus at arm's length like they're radioactive. But instead of embracing some clunky drugstore readers that make you look like a librarian from 1987, Readers.com figured out how to make this whole presbyopia thing actually... stylish?
They're owned by FGX International (which is part of the massive EssilorLuxottica empire), so they've got serious backing. But what's cool is they haven't lost that scrappy, customer-first vibe. Free standard shipping on orders $45+, and get this-90-day returns and a 90-day limited warranty. That's basically unheard of in eyewear.
The variety is honestly overwhelming in the best way. We're talking everything from basic $10 readers to blue light glasses to reading sunglasses. And they've got this whole Sofia Vergara collaboration thing going on, which feels very "accessible luxury" without the luxury price tag.
But here's what really gets me-their customer service actually picks up the phone. Monday-Friday from 8:30am-5pm EST, real humans, no phone tree maze. In 2025, that's practically revolutionary.
The return policy is where they really shine though. Returns accepted within 90 days, and they get that buying glasses online is weird. You can't exactly try them on through your laptop screen. So they've built their whole business model around "buy a few pairs, keep what works, send back what doesn't."
Sure, they're not going to replace your prescription glasses from the eye doctor. But for that moment when you're squinting at your phone at 2 AM wondering why Instagram's font got so tiny? They've got you covered, and you might actually look good doing it.