Rebecca Minkoff
Rebecca Minkoff is a global accessible luxury fashion brand founded in 2005, offering designer handbags, clothing, shoes, jewelry, and accessories. Known for edgy-yet-feminine designs with signature studs and hardware, the brand combines bohemian femininity with rock 'n' roll style.
Rebecca Minkoff customer service
Use any of the convenient means below to contact Rebecca Minkoff customer service.
| Phone | (888) 551-2701 |
| Web | https://www.rebeccaminkoff.com/pages/contact-us |
| [email protected] |
Headquarters
16 West 22nd St., 7th Fl.
New York, NY 10010
(866) 838-6991
[email protected]
Returns
What is the return window?
All orders must be returned within 30 days of purchase for a full refund.
Are there any items that are non-returnable?
Any products purchased during a promotional sale event indicated as "Final Sale" are not eligible for return, exchange or merchandise credit. Any purchases made using a promo code indicated as "Final Sale" are not eligible for return, exchange or merchandise credit.
How will I receive my refund?
Upon receipt, returns are processed and refunded within 7-10 business days and confirmation will be communicated via email.
Who pays for return shipping?
For international returns, the cost for international return shipping is not covered. Domestic return shipping policies are available through the returns portal on the website.
What if I received a damaged or incorrect item?
We will work with you to arrange a return, replacement, refund or credit. Damaged items must be reported within 7 days of receipt. All damages should be reported to [email protected], be sure to include your order number.
Rebecca Minkoff hours
| Sunday | 12:00pm - 6:00pm |
| Monday | 11:00am - 7:00pm |
| Tuesday | 11:00am - 7:00pm |
| Wednesday | 11:00am - 7:00pm |
| Thursday | 11:00am - 7:00pm |
| Friday | 11:00am - 7:00pm |
| Saturday | 11:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Rebecca Minkoff.
Check my Rebecca Minkoff hoursEditor's Take
You know that feeling when you stumble across a brand that just gets it? Rebecca Minkoff is kind of like that-except she's been getting it since 2005, when she and her brother Uri launched what would become one of the most recognizable names in accessible luxury fashion.
Here's the thing about Rebecca Minkoff: it started with a T-shirt. Not just any T-shirt, but an "I Love New York" design that actress Jenna Elfman wore on The Jay Leno Show. That moment of visibility sparked something, but the real breakthrough came with the "Morning After Bag"-or M.A.B., as fans call it. That bag basically launched the entire brand into the stratosphere and became the foundation for what's now distributed in over 900 stores worldwide.
But this isn't just another fashion success story. Rebecca's approach has always been different. She was one of the first designers to really embrace technology and social media in a meaningful way-not just posting pretty pictures, but actually using platforms like Instagram to build genuine connections with customers. And it worked. The brand grew from a scrappy startup to a $100 million business.
Then 2020 happened. Like so many businesses, Rebecca Minkoff took a massive hit during the pandemic, losing over 70% of revenue. But instead of folding, Rebecca pivoted. She rebuilt, refocused, and came back stronger. That resilience? It's baked into everything the brand does now.
What really sets Rebecca Minkoff apart is the range. Sure, the handbags are what made the brand famous-those edgy-yet-feminine designs with signature studs and hardware that somehow work for both a downtown artist and an uptown professional. But the brand has expanded way beyond bags. There's ready-to-wear clothing, footwear, jewelry, and accessories. The aesthetic is consistent: bohemian femininity meets rock 'n' roll edge, with rich leathers, unexpected details, and that effortless West Coast-meets-Downtown NYC vibe.
And Rebecca herself? She's not just a designer sitting in an ivory tower. She founded the Female Founder Collective in 2018, a network dedicated to supporting women-owned businesses. She wrote a bestselling book called "Fearless." She even joined The Real Housewives of New York City in 2024. She's building a community, not just a brand.
The stores themselves are worth mentioning-locations in New York's SoHo, Los Angeles on Melrose Avenue, San Francisco's Fillmore Street, plus international outposts in Hong Kong, Tokyo, and Seoul. Each one offers that tech-forward retail experience Rebecca's known for, where shopping feels less transactional and more experiential.
So yeah, Rebecca Minkoff is a fashion brand. But it's also a testament to what happens when creativity meets business savvy, when setbacks become comebacks, and when a designer decides that success means lifting others up along the way.