RefrigiWear
RefrigiWear is the leading manufacturer of insulated industrial workwear, accessories, and personal protective equipment for use in subzero temperatures, inclement weather, and low-visibility environments. Established in 1954, the company pioneered the insulated outerwear industry and provides head-to-toe coverage for cold-weather environments from -50°F to +50°F.
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RefrigiWear · Jun 21
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RefrigiWear · Jun 16
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RefrigiWear · Jun 14
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RefrigiWear · Jun 09
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RefrigiWear · Jun 07
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RefrigiWear · Jun 02
RefrigiWear customer service
Use any of the convenient means below to contact RefrigiWear customer service.
| Phone | (800) 645-3744 |
| Web | https://refrigiwear.com/contact-us |
| [email protected] |
RefrigiWear jobs
RefrigiWear builds the toughest, warmest insulated workwear to help people outlast and outwork the even worst weather. We've been keeping our customers warm since 1954 and now we're entering an exciting phase of accelerated growth. You can share in that success. We have a strong family culture where employees come first. That's why we offer competitive pay with room to grow your career, great benefits, bonuses and even better perks!
View current RefrigiWear jobs
Headquarters
54 Breakstone Drive
Dahlonega, Georgia 30533
(800) 645-3744
[email protected]
Returns
What is the return window?
You can return unworn, unwashed items with original tags attached for a refund within 60 days of purchase.
Do I need a receipt to return an item?
You will be prompted to enter your email address and order number to begin your return process. While a physical receipt isn't explicitly required, you do need your order number to initiate a return online.
Are there any items that are non-returnable?
Please note that we only accept returns from orders placed on RefrigiWear.com. Items purchased from other retailers like Amazon, eBay, Walmart, or Target must be returned to those retailers following their return policies.
How will I receive my refund?
All refunds will be credited in the method of payment you used on the original purchase, less a $6 restocking fee. When the return is accepted, we will issue a refund to your original payment method on the day the returned item is received. Depending on your bank's processing practices, you may not see the refund on your account for 3 to 5 business days.
Who pays for return shipping?
RefrigiWear provides a prepaid return label through their online return system. Please click on the orange "Start Return" button to initiate your return. You will be prompted to enter your email address and order number to begin your return process. Select the item(s) and the reason for the return, then select the Return with Refund option. Print the shipping label and affix it to your return package, then follow the shipping instructions provided during the online return process.
Editor's Take
You know how some companies just kind of exist, doing their thing without much fanfare? RefrigiWear isn't one of those. Since 1954-yeah, we're talking 70-plus years here-this Georgia-based manufacturer has been obsessed with one thing: keeping people warm in conditions that would make most of us want to curl up under three blankets and never leave home.
And we're not talking about your average winter jacket situation. RefrigiWear specializes in insulated workwear for people who actually work in freezers, cold storage warehouses, and outdoor construction sites where temperatures can drop to -50°F. Think about that for a second. Negative fifty degrees. That's the kind of cold where exposed skin freezes in minutes and regular gear just... doesn't cut it.
What's interesting is how they've evolved. Started out making gear for folks working in refrigerated environments-hence the name-but by the 1960s they'd figured out that construction workers, utility crews, and transportation workers needed the same level of protection. So they expanded into high-visibility insulated workwear, basically creating a whole new category of safety gear. Notice how they didn't just slap some reflective tape on existing products? They actually redesigned everything from the ground up.
The company's been on a bit of an acquisition spree lately, too. In 2022, they picked up Samco (value-oriented freezerwear), then Avaska in 2024 (European-designed gear), and most recently grabbed FlexiTog, Tessuto, and Goldfreeze to expand into UK and European markets. That's not just growth-that's strategic positioning to become the global leader in cold-weather workwear.
Here's what really sets them apart, though: everything's still manufactured at their Dahlonega facility. In an era where everyone's outsourcing production overseas, RefrigiWear is cutting, sewing, and quilting their gear right there in the North Georgia mountains. They've got about 118 employees, and from what you can tell, they actually seem to care about company culture-competitive pay, benefits, work-life balance, the whole package.
Their product line is genuinely impressive. We're talking jackets, coveralls, bibs, gloves, boots, face masks-basically head-to-toe protection for temperatures ranging from 50°F down to -60°F. And they've developed this FrostFlex System that lets workers mix and match pieces depending on which temperature zone they're working in. It's like modular protection, which is kind of brilliant when you think about someone who might move between a loading dock and a deep freeze multiple times a day.
The customer service angle is worth mentioning too. Call them and you get an actual person-based in the U.S., available Monday through Friday, 7 AM to 6 PM Eastern. In a world of chatbots and offshore call centers, that's refreshingly old-school. They even have this whole "feels like reaching out to a friend" philosophy, which sounds cheesy but apparently works.
So basically, if you're working in brutal cold-whether that's a meat processing plant in Nebraska, a construction site in Alaska, or a cold storage facility anywhere-RefrigiWear's probably got you covered. Literally.