Rent-A-Center
Rent-A-Center is a rent-to-own company offering furniture, electronics, appliances, and computers with flexible payment options and no credit requirements.
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Rent-A-Center · Jun 23
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Rent-A-Center · Jun 22
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Rent-A-Center · Jun 16
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Rent-A-Center · Jun 14
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Rent-A-Center · Jun 09
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Rent-A-Center · Jun 08
Rent-A-Center customer service
Use any of the convenient means below to contact Rent-A-Center customer service.
| Phone | (800) 422-8186 |
| Web | https://www.rentacenter.com/en-us/contact-us |
| [email protected] |
Rent-A-Center jobs
Looking for a family-like culture where fulfilling careers are born? Your search ends here. Speak to our coworkers and they will agree that the RAC family of companies are a great place to work.
View current Rent-A-Center jobs
Headquarters
5501 Headquarters Drive
Plano, TX 75024
(972) 801-1100
[email protected]
Returns
What is the return window?
You can return items at any time during your rental agreement without penalty. If you return within the first week, the agreement is canceled without further obligations.
Do I need a receipt to return an item?
Rent-A-Center retains your payment records for two years, but after that you'll need to bring your last payment receipt for reinstatement.
Can I return online purchases in-store?
Yes, you can return merchandise in person at your nearest Rent-A-Center location or schedule a pickup.
What if I received a damaged or incorrect item?
If your merchandise is damaged, defective, or you received the wrong item, contact customer service at (801) 297-1982 and they will work with you to find the best solution.
How do returns work for gift recipients?
You can transfer your payment protection voucher to a friend, allowing them to use the credit toward their own rental agreement.
Editor's Take
So here's the thing about Rent-A-Center-it's basically the poster child for "get it now, pay later," but with furniture and electronics instead of trendy clothes. And honestly? It's way more interesting than you'd think.
Most people know RAC as that place where you can walk out with a big-screen TV for like twenty bucks down. But dig a little deeper and you'll find they've been perfecting this whole rent-to-own thing since 1973. We're talking nearly 3,000 stores across the US, Puerto Rico, and Mexico-that's some serious reach.
Here's what caught my attention: their "Worry-Free Guarantee" isn't just marketing fluff. You can literally return anything, anytime, no questions asked. Need to pause payments because life happened? Cool, bring the couch back and pick up where you left off later. It's like Netflix for furniture, except way more expensive in the long run.
The numbers are pretty wild too. They serve over a million customers and employ about 13,000 people. But here's the kicker-if you make all your payments, you'll end up paying roughly double the retail price. That Samsung fridge that costs $800 at Best Buy? You might pay $1,600 through RAC by the time you own it.
And yet, people keep coming back. Why? Because sometimes you need a washer right now, and traditional financing isn't an option. RAC fills that gap, even if it's expensive. They've built their whole business around understanding that not everyone has perfect credit or $2,000 sitting around for appliances.
The company's also surprisingly tech-forward-they've got a mobile app, online payments, and even offer curbside pickup. Plus, they handle all the delivery, setup, and repairs while you're renting. That's actually pretty convenient when you think about it.