Roaman's
Roaman's is a leading plus-size women's clothing retailer offering sizes 12W-44W, including apparel, lingerie, shoes, accessories, and home goods. As an industry leader for over 100 years, Roaman's is part of FullBeauty Brands and specializes in fashion-forward, well-fitting clothing for plus-size women.
Roaman's weekly ad
View the most recent Roaman's ad to catch up on the latest specials, promotions and limited time offers.
Roaman's customer service
Use any of the convenient means below to contact Roaman's customer service.
| Phone | (800) 274-7240 |
| Web | https://www.roamans.com/contactus |
| [email protected] |
Headquarters
One New York Plaza
New York, NY 10004
(800) 677-0229
[email protected]
Returns
What is the return window?
US-based customers can return all unused, unworn, unwashed, or defective merchandise within 60 days of the ship date. All sales are final 60 days after ship date.
Are there any items that are non-returnable?
If you return a final sale item, you will not be refunded for the item or shipment and the item will be donated to a charity local to our Indianapolis, IN distribution center. Final sale items are clearly marked and cannot be returned or exchanged.
Who pays for return shipping?
Your return is free when you select a refund in the form of a non-expiring e-gift card. A return handling fee of $7.50 will be deducted from your refund if you choose to receive money back to your original payment method instead of an e-gift card.
How do I start a return online?
We partner with Happy Returns to offer safe, contactless, and sustainable returns. With over 9,000 drop-off locations nationwide, US-based customers can return all unused, unworn, unwashed, or defective merchandise within 60 days of the ship date. You can initiate your return through their website and receive a QR code for drop-off at a Happy Returns location.
Editor's Take
So here's the thing about Roaman's-it's been around for over a century, which is kind of wild when you think about it. As an industry leader for over 100 years, Roaman's prides itself on expertly crafted fashion pieces at reasonable price points. That's a lot of time to figure out what works.
And what works, apparently, is focusing on something the fashion industry took way too long to embrace: plus-size clothing that doesn't look like it's trying to hide you. At Roaman's we offer plus size and extended plus size women's clothing. From apparel to lingerie to shoes to accessories and beyond, we have styles for a complete head-to-toe look. Our sizes extend up to 44W, including options for both petite and tall. That's sizes 12W to 44W, for those keeping track-a range you won't find everywhere.
But it's not just about the size range. Notice how they position themselves? "Fashion first, fit obsessed." That's basically saying, look, we're not making frumpy clothes just because they're bigger sizes. They want you to look good and feel good, which seems obvious but hasn't always been the industry standard.
The brand is part of FullBeauty Brands, this massive umbrella company that also owns Woman Within, Jessica London, and a bunch of other plus-size retailers. So they've got serious infrastructure behind them-fulfillment centers, customer service operations, the whole nine yards. Indianapolis: Fulfillment Center and Corporate Support Functions is where a lot of the magic happens, shipping-wise.
Here's what's interesting: they're primarily catalog and online. No brick-and-mortar stores to browse through. Which means their whole business model relies on getting the fit right through detailed size charts and descriptions, because nobody wants to deal with return shipping hassles. Speaking of which, they do have over 9,000 drop-off locations nationwide through Happy Returns for returns, which is actually pretty convenient.
The clothing itself? Think everything from everyday basics to special occasion wear. From apparel to lingerie to shoes to accessories and beyond, we have styles for a complete head-to-toe look. They've got tops, bottoms, dresses, swimwear, intimates, sleepwear, shoes-basically a full wardrobe. And they're not shy about the home goods either, selling everything from bedding to kitchen stuff.
One thing that stands out is their customer service setup. They're ready to take your call 7 days a week, 24 hours a day, and 365 days a year. That's pretty comprehensive. Whether that translates to great service is another question (customer reviews are mixed, as they tend to be with any large retailer), but at least they're accessible.
The pricing strategy seems to be "frequent sales." Like, really frequent. If you've ever been on their email list, you know-there's always some percentage off, some promotion, some deal. Which is great if you're patient and can wait for the right sale, but it also means you probably shouldn't pay full price for anything.
Roaman's has carved out a solid niche in plus-size fashion by offering extensive size ranges, a huge variety of styles, and making it all accessible through catalogs and online shopping. They're not trying to be high fashion-they're trying to be reliable, affordable, and size-inclusive. And after 100+ years, they've clearly figured out how to do that.