Roxy
Roxy is the world's first women's action sports and lifestyle brand, offering surf, snow, and activewear designed specifically for women since 1990. The brand provides swimwear, snowboarding gear, apparel, footwear, and accessories that blend fashion with technical performance.
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Roxy · Jun 21
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Roxy · Jun 17
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Roxy · Jun 15
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Roxy · Jun 11
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Roxy · Jun 08
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Roxy · Jun 03
Roxy customer service
Use any of the convenient means below to contact Roxy customer service.
| Phone | (855) 488-0185 |
| Web | https://www.roxy.com/pages/contact-us |
Headquarters
5600 Argosy Ave
Huntington Beach, CA 92649
Returns
What is the return window?
Returns must be shipped back within 30 days of receiving your order. Items purchased between November 11, 2025 - December 31, 2025, will have until January 31, 2026 to return.
How will I receive my refund?
Roxy has partnered with Reshop to enable instant refunds, and if eligible, you can get your refund from Reshop immediately - even before you ship back your item(s). Once your return has been received by the warehouse, allow up to 7-10 business days to complete, with additional processing time depending on your financial institution before the funds appear on your account.
Who pays for return shipping?
For ROXY Girl Club Members, return shipping labels are free, while for all other guests, return shipping labels are $6.95, which will be deducted from your refund. Original shipping fees are non-refundable, and customers are responsible for return shipping costs.
How do I start a return online?
Once submitted, a return shipping label will be generated and emailed to you, then place your items back in your package and attach the shipping label to the outside, then drop off at your nearest USPS.
Editor's Take
So here's the thing about Roxy-it's kind of the OG when it comes to women's action sports brands. Like, actually the first one. Back in 1990, when Quiksilver decided to launch a women's line, it was basically a gutsy bet on female surfers who hadn't gotten nearly the attention they deserved. And man, did it pay off.
What started as just swimwear turned into this whole lifestyle empire. We're talking surf gear, snowboarding equipment, activewear, accessories-basically everything an adventure-seeking woman might need. The brand's heart-shaped logo (which is actually a clever flip of the Quiksilver wave logo) became instantly recognizable, showing up on beaches and slopes worldwide.
But Roxy isn't just about looking good while catching waves or carving powder. The brand has serious technical chops. Their snowboards are made by Mervin Manufacturing-the same folks behind GNU and Lib Tech-so you know the quality's legit. And their DryFlight technology in snow gear? That's the real deal for keeping you dry and comfortable when you're pushing limits on the mountain.
The athlete roster tells you everything you need to know about Roxy's credibility. Lisa Andersen, the four-time world champion who basically revolutionized women's surfing. Sarah Burke, the freestyle skiing legend. Chloe Kim, who just tied Shaun White's record with 8 X Games gold medals. Caroline Marks, who snagged Olympic gold in surfing. These aren't just sponsored athletes-they're pioneers who've shaped their sports.
What's really interesting is how Roxy has stayed true to its roots while evolving. Sure, they've dabbled in going more fashion-forward at times, but they always come back to what works: gear for women who actually do stuff. Surfing, snowboarding, yoga, running-whatever gets you moving. The brand's "Make Waves, Move Mountains" philosophy isn't just marketing speak; it's reflected in everything from their athlete camps to their product design.
And honestly, that's what makes Roxy special. In a world where women's athletic gear was often just pink versions of men's stuff, Roxy said "nah, we're designing this from scratch, by women, for women." That was revolutionary in 1990. It's still pretty damn important today.