Rural King
Rural King is America's Farm and Home Store, a family-owned retailer offering farm supplies, outdoor equipment, clothing, tools, and general merchandise across 135+ locations in 14 states.
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Rural King · Jun 21
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Rural King · Jun 17
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Rural King · Jun 14
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Rural King · Jun 10
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Rural King · Jun 07
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Rural King · Jun 04
Rural King weekly ad
View the most recent Rural King ad to catch up on the latest specials, promotions and limited time offers.
Rural King customer service
Use any of the convenient means below to contact Rural King customer service.
| Phone | (800) 860-8115 |
| Web | https://help.ruralking.com/hc/en-us |
| [email protected] |
Rural King jobs
Here at Rural King, we know our success is rooted in the strength of our people, the support of our customers, and the bonds we build within our communities. Joining Rural King is more than just a job; it's an invitation to be a part of our close-knit family who puts people first and values integrity and teamwork.
View current Rural King jobs
Headquarters
4216 Dewitt Ave
Mattoon, Illinois 61938
(800) 860-8115
Returns
What is the return window?
Returns must be initiated within thirty (30) calendar days of the original purchase with receipt.
Do I need a receipt to return an item?
No ID is required to process a return if a receipt is presented. All returns or exchanges without a receipt will be issued as a Rural King Merchandise Gift Card for store use. Unfortunately, we cannot provide refunds in any other form of payment.
Are there any items that are non-returnable?
Products marked "as is," "no returns accepted," "all sales final," "oops," or with similar language are not eligible for return. Trailers, air conditioning units, gift cards, golf carts, crossbows/compound bows, and non-lethal weapons such as stun guns and pepper spray are not eligible for return.
How will I receive my refund?
If your item is eligible for return, payment will be sent in accordance with the original payment method, subject to available store cash on hand. Corporate checks may be sent if on hand amount is insufficient. Checks are sent from Rural King Store Support Center within 10 Business Days of the return.
Can I return online purchases in-store?
To return an order placed online, the Customer is encouraged to simply bring the item to the nearest Rural King location in its original packaging. The product must be undamaged and in like new condition. Please keep in mind, Customers must also bring a copy of the order number or proof of purchase to process the return in-store.
Rural King hours
| Sunday | 7:00am - 9:00pm |
| Monday | 7:00am - 9:00pm |
| Tuesday | 7:00am - 9:00pm |
| Wednesday | 7:00am - 9:00pm |
| Thursday | 7:00am - 9:00pm |
| Friday | 7:00am - 9:00pm |
| Saturday | 7:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Rural King.
Check my Rural King hours
Editor's Take
Rural King isn't your typical big-box retailer-it's basically the Swiss Army knife of farm and home stores. Founded in 1960 and now operating 135 stores across 14 states, this family-owned chain has carved out a unique niche that's part Tractor Supply, part general store, and part community gathering spot.
What sets Rural King apart? They offer free coffee and popcorn to customers inside their stores-a throwback touch that feels genuine rather than gimmicky. But the real draw is their eclectic product mix. Rural King sells work clothing and work boots, equine and pet supplies, live chicks and rabbits, hunting/fishing equipment and supplies, firearms and ammunition, tractor/trailer parts and accessories, lawn and garden supplies, sprinkler/irrigation parts, power tools, fencing, welding and pump supplies, riding mowers, agricultural chemicals and many other farm and home supplies.
The company's growth story is pretty remarkable. In December 2015, Rural King announced they had reached, for the first time, $1 billion in total sales. That's serious money for a retailer that started in a 7,200-square-foot former implement building in Mattoon, Illinois.
And here's something interesting-they're not just riding the rural wave, they're actively expanding it. The company also operates an online store, as well as offering an online gun store. Their RK Guns division and tractor sales show they're thinking beyond traditional farm supply into specialized markets that require real expertise.
The stores themselves feel like controlled chaos in the best way possible. You might walk in for chicken feed and leave with work boots, a fishing rod, and some holiday toys for the kids. Rural King also sells toys, especially around the holidays. It's that "you never know what you'll find" factor that keeps people coming back-and probably explains why they've managed to thrive while other rural retailers have struggled.