Safe & Chic
Safe & Chic is a curated online marketplace specializing in clean, non-toxic, cruelty-free beauty, skincare, and hair care products from over 100 brands.
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Safe & Chic · Sep 16
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Safe & Chic · Sep 16
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Safe & Chic · Sep 15
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Safe & Chic · Sep 12
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Safe & Chic · Sep 10
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Safe & Chic · Sep 10
Safe & Chic customer service
Use any of the convenient means below to contact Safe & Chic customer service.
| Phone | (949) 716-7381 |
| [email protected] |
Headquarters
23372 Madero, Suite H
Mission Viejo, CA 92691
(949) 716-7381
[email protected]
Returns
What is the return window?
Unopened/unused items can be returned for a full refund within 30 days of purchase, while opened, tested, gently used items can be returned for store credit within 30 days of purchase.
Do I need a receipt to return an item?
To start your return, you need to email [email protected] for authorization and instructions, including your full name, order number, and item(s) you would like to return.
Are there any items that are non-returnable?
Gift cards are nonrefundable, sale items are non-returnable/refundable, all sampled and trial kits are final sale, and specific items like perfumes, fragrances, toothpaste, oral hygiene products, face and body tools, sponges, bar soaps, dry brushes, brushes, face rollers, towels/wash cloths, nail polish and nail tools, eye lash growth serums, false lash glue, false lashes, sample kits, travel sizes, sale items, and curated boxes are final sale.
How will I receive my refund?
Once your return has been received, your refund will be processed within 3-7 business days of receipt of goods, using the original method of payment for unused items and store credit for used items.
Who pays for return shipping?
The customer pays for the return shipping, and the price of the goods returned in new condition will be refunded, but the shipping charges will not be refunded.
Editor's Take
So here's the thing about Safe & Chic-it's basically what happens when someone in the beauty industry gets fed up with all the questionable ingredients lurking in mainstream products and decides to do something about it. Founded by Angela Dubia, who spent years as an account executive for Parfums Givenchy managing over 100 California retail locations including Nordstrom and Neiman Marcus, the company emerged from her personal journey of detoxing her beauty routine after switching to organic food restored her energy levels.
And honestly? That origin story feels refreshingly authentic in a world where so many beauty brands seem to materialize out of thin air with perfectly polished backstories. Safe & Chic positions itself as "the premier resource for safe and effective hair and skincare products," promising transparency and trust, with each product free from toxins, parabens, phthalates, and other harmful chemicals.
What's interesting is their approach to curation. They carry over 100 brands and over 1,500 beauty, skin care and hair care products, which is substantial but not overwhelming like some mega-retailers. Every product they sell is free of toxins, parabens and other dangerous chemicals like SLS found in most mainstream products, plus they're cruelty-free with no animal testing, and they've even added gluten free and vegan sections.
The customer base is pretty diverse too. Their customers range from teenagers to women in their late 60s, with many customers who come to them after they had cancer and went through chemotherapy and radiation, now looking for safe products. That's not your typical beauty demographic, but it makes sense when you think about it-people dealing with health issues often become hyper-aware of what they're putting on their bodies.