Saint Laurent
Saint Laurent is a French luxury fashion house founded in 1961, specializing in women's and men's ready-to-wear, handbags, shoes, leather goods, jewelry, and accessories. Known for iconic pieces like Le Smoking tuxedo jacket and the YSL monogram, the brand operates over 308 stores worldwide.
Saint Laurent customer service
Use any of the convenient means below to contact Saint Laurent customer service.
| Phone | (646) 889-1961 |
| Web | https://www.ysl.com |
| [email protected] |
Headquarters
3 East 57th Street
New York, NY 10022
(646) 889-1961
[email protected]
Returns
What is the return window?
YSL offers a 30-day return window for most items, providing ample time for customers to return purchases. Specific items like fragrance and beauty products have different return periods, usually 14 days.
Do I need a receipt to return an item?
YSL's receipt policy allows returns without a receipt if alternative proof, like a credit card statement, is available. This flexibility makes returns accessible even if original documentation is misplaced. However, having a receipt is recommended for quicker processing.
Are there any items that are non-returnable?
Final sale items are not eligible for return. It's important to check the return policy for these items at the time of purchase. Certain items, such as personalized products, made-to-order items, or products with hygiene concerns (like cosmetics), may not be eligible for return. These items are typically final sale unless there is a manufacturing defect.
How will I receive my refund?
Refunds for returned items are typically issued to the original form of payment used for the purchase. Refunds are applied to the original form of payment, in the same currency as the original purchase. In the case of cash upon delivery, a refund will be made by bank transfer instead.
Can I return online purchases in-store?
You can return products bought online to any YSL store in the United States, except department stores. Note that in-store purchases may have different policies, with some locations offering store credit only rather than refunds.
Saint Laurent hours
| Sunday | 12:00pm - 5:00pm |
| Monday | 10:00am - 6:00pm |
| Tuesday | 10:00am - 6:00pm |
| Wednesday | 10:00am - 6:00pm |
| Thursday | 10:00am - 6:00pm |
| Friday | 10:00am - 7:00pm |
| Saturday | 10:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Saint Laurent.
Check my Saint Laurent hoursEditor's Take
So here's the thing about Saint Laurent-it's basically the fashion house that taught luxury how to be cool without trying too hard. Founded back in 1961 by Yves Saint Laurent himself, this isn't just another designer label. It's the brand that literally invented the concept of luxury ready-to-wear with their 1966 "Rive Gauche" collection, which kind of revolutionized how we think about high fashion today.
What makes Saint Laurent different? Well, they're the ones who gave women the power suit-Le Smoking, the first tuxedo jacket designed for women. That was in 1966, and it's still iconic. They took menswear codes and made them impossibly chic for women, creating this whole androgynous aesthetic that's become their signature. Think sharp tailoring, leather everything, and that effortlessly Parisian vibe that somehow manages to feel both rebellious and refined.
Under creative director Anthony Vaccarello since 2016, the brand has stayed true to its rock 'n' roll roots while pushing into contemporary territory. The collections span everything from ready-to-wear clothing to handbags (hello, Kate bag and Sac de Jour), shoes, jewelry, and accessories. And with over 308 stores worldwide, they've managed to maintain that exclusive luxury feel while being accessible enough that fashion lovers can actually shop the brand.
The brand is owned by Kering Group now-has been since 1999-and reported a staggering 2.9 billion euros in sales in 2024. That's not just impressive; it's a testament to how Saint Laurent has managed to stay relevant decade after decade. They're not chasing trends; they're setting them. From their iconic YSL monogram to those razor-sharp silhouettes, everything screams timeless elegance with an edge.
But what really sets them apart is this commitment to empowerment through fashion. Yves Saint Laurent himself once said he wanted to give women power through their clothes, and that philosophy still drives the brand today. Whether it's a structured blazer, sky-high heels, or one of those coveted leather bags, Saint Laurent pieces make you feel like you can conquer the world-or at least look damn good trying.