Saks OFF 5TH
Saks OFF 5TH is the premier destination for luxury off-price fashion, offering designer clothing, handbags, jewelry and accessories at up to 70% off retail prices.
Saks OFF 5TH customer service
Use any of the convenient means below to contact Saks OFF 5TH customer service.
| Phone | (801) 207-7043 |
| Web | https://www.saksoff5th.com/contact-us-1/contact-us-new.html |
Saks OFF 5TH jobs
A career at Saks OFF 5TH is an opportunity to embark on a journey of professional growth and development. We are always looking for top talent to support our business in driving progress and delivering results.
View current Saks OFF 5TH jobsHeadquarters
225 Liberty Street FL 24-26
New York, NY 10281
Returns
What is the return window?
Items can be returned within 30 days of the date of purchase when accompanied by proof of purchase.
Do I need a receipt to return an item?
Yes, proof of purchase is required for all returns. You can use a packing slip, email confirmation, or order number.
Are there any items that are non-returnable?
Certain items are designated as Final Sale and cannot be returned. Food and beverage items are considered Final Sale and are not returnable.
How will I receive my refund?
When you make a return by mail, a $9.95 return postage charge will be deducted from your refund. Returns can take up to 3 weeks to be processed and refunded.
Can I return online purchases in-store?
Yes, Saks OFF 5TH accepts returns and exchanges of items purchased from saksoff5th.com in Saks OFF 5TH stores in the United States.
Saks OFF 5TH hours
| Sunday | 10:00am - 8:00pm |
| Monday | 9:30am - 9:30pm |
| Tuesday | 9:30am - 9:30pm |
| Wednesday | 9:30am - 9:30pm |
| Thursday | 9:30am - 9:30pm |
| Friday | 9:30am - 9:30pm |
| Saturday | 9:30am - 9:30pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Saks OFF 5TH.
Check my Saks OFF 5TH hoursEditor's Take
Saks OFF 5TH is basically what happens when luxury fashion meets reality-and honestly, it's kind of brilliant. Think of it as the cool younger sibling of Saks Fifth Avenue, but one that actually gets how most of us shop.
Here's the thing: they're not trying to be another discount retailer throwing random stuff at you. Instead, they've figured out how to take those designer pieces you've been eyeing (you know, the ones with price tags that make you wince) and make them actually accessible. We're talking up to 70% off brands that normally cost more than your rent.
The company operates around 100 stores across the U.S. and Canada, plus their online presence is pretty solid. What sets them apart from other off-price retailers is their connection to the luxury market-they're not just buying overstock from random brands. They've got relationships with high-end designers and can offer pieces that feel genuinely special, not like clearance rack leftovers.
And let's be real about their business model for a second. While traditional department stores have been struggling, Saks OFF 5TH has found this sweet spot between luxury and value that actually works. They're not competing with Target on price, and they're not trying to be Nordstrom on service-they're doing their own thing.
The shopping experience feels more curated than chaotic, which is saying something in the off-price world. You might walk in looking for a basic blazer and walk out with a designer handbag you never knew you needed. That's kind of their magic-making luxury feel attainable without making it feel cheap.
Sure, they've had some growing pains (what retailer hasn't?), but they've managed to carve out a niche that feels sustainable. In a world where everyone's either going ultra-luxury or rock-bottom cheap, Saks OFF 5TH found the middle ground that actually makes sense.