Sandro Paris
French luxury ready-to-wear brand founded in 1984, known for sophisticated Parisian chic with masculine-meets-feminine pieces designed to be worn everywhere.
Sandro Paris customer service
Use any of the convenient means below to contact Sandro Paris customer service.
| Phone | (866) 814-1404 |
| Web | https://eu.sandro-paris.com/en/contact |
| Chat | Click to chat |
| [email protected] |
Sandro Paris jobs
Welcome to Sandro Careers. To become part of our talented retail team, please send your C.V. and cover letter through to [email protected]
View current Sandro Paris jobsHeadquarters
150 Boulevard Haussman
75008 Paris, France
Returns
What is the return window?
All online orders may be returned to Sandro-Paris.com or in Sandro Boutiques within 30 days of ship date for full refund unless marked as Final Sale. For European customers, you have 14 days from the date of receipt of your order to return or exchange one or more items.
Do I need a receipt to return an item?
Returned items must be in their original condition with all tags and labels attached. To return an item to one of our Sandro boutiques, please bring your order number and the items with you within 30 days of receiving your parcel.
Are there any items that are non-returnable?
If you've purchased a Final Sale item, your order is not eligible for a return, exchange or store credit. Final Sale will be indicated on product pages and at checkout. All sale merchandise, swimwear, and bodysuits are final sale. Personalized products cannot be returned.
How will I receive my refund?
We will use the payment method chosen for the order. Your refund will be sent directly to either the account linked to the credit card used or to the PayPal account used to pay for the order. You will receive an email confirmation of your refund once it has been validated by our systems.
Can I return online purchases in-store?
All online orders may be returned to Sandro-Paris.com or in Sandro Boutiques within 30 days of ship date for full refund unless marked as Final Sale. In-store returns entitle you to exchange your product or request a refund (excluding affiliates, concessions and outlets).
Sandro Paris hours
| Sunday | 11:00am - 7:00pm |
| Monday | 10:30am - 7:30pm |
| Tuesday | 10:30am - 7:30pm |
| Wednesday | 10:30am - 7:30pm |
| Thursday | 10:30am - 7:30pm |
| Friday | 10:30am - 7:30pm |
| Saturday | 10:30am - 7:30pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Sandro Paris.
Check my Sandro Paris hoursEditor's Take
There's something undeniably magnetic about French fashion-that effortless je ne sais quoi that makes you look twice. And Sandro Paris? They've basically bottled that essence and made it accessible to the rest of us mere mortals.
Founded in 1984 by Évelyne Chetrite, Sandro started as a premium contemporary brand positioned between luxury designer brands and mass market brands. But here's what's fascinating: founder and creative director Evelyne Chetrite draws inspiration from the streets of Paris and combines this with the vivid colours of her childhood in Morocco. That cultural blend? It shows up in every piece.
The brand's philosophy is refreshingly honest. Évelyne Chetrite describes it as "casual but always chic" and "sophisticated but cool". And honestly, that's exactly what you get when you walk into one of their boutiques. The vibe is refined and chic, with masculine-meets-feminine pieces that are designed to be worn everywhere - and forever.
What really sets Sandro apart is their attention to detail. Even the most classic pieces feature unique details: embroidery or sequins, studs or jewels… For instance, in the Sandro woman's wardrobe, the timeless wool women's coat will also be adorned with dozens of eyelets. It's those little touches that make you feel like you're wearing something special, not just another mass-produced piece.
The brand began as womenswear before Ilan Chetrite, the son of founder Évelyne Chetrite, joined the company and launched Sandro Homme in 2008. So now both men and women can get in on that Parisian magic. The men's collection maintains that same sophisticated-but-cool aesthetic, with pieces that work just as well in a boardroom as they do at a weekend brunch.
And here's something cool: in 2021, Sandro launched its second-hand offer in France and later in other European countries like Germany, the Netherlands and Spain. Because apparently looking effortlessly chic shouldn't come at the planet's expense.
The brand has serious global reach now. In December 2023, Sandro expanded its presence in the American market with the opening of a new store at the Westfield Topanga Shopping Center in Los Angeles. They're not just a Parisian secret anymore-they're spreading that French elegance worldwide, one perfectly cut blazer at a time.