Sara Happ
Sara Happ is The Lip Expert, creating treatment-focused lip products that solve the 10 most common lip problems including dry lips, chapped lips, and lip lines.
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Sara Happ · Jun 17
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Sara Happ · Jun 07
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Sara Happ · Jun 07
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Sara Happ · Jun 05
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Sara Happ · Jun 03
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Sara Happ · May 26
Sara Happ customer service
Use any of the convenient means below to contact Sara Happ customer service.
| Phone | (424) 351-6388 |
| Web | https://sarahapp.com/pages/contact-us |
| [email protected] |
Returns
What is the return window?
Sara Happ accepts returns within 30 days of shipment date.
How will I receive my refund?
For refunds, customers should email [email protected], and they should allow 14 business days for the refund to be processed.
Are there any items that are non-returnable?
Certain products or services may be available exclusively online through the website and are subject to return or exchange only according to their Return Policy.
How do I start a return online?
Customers should email [email protected] to initiate returns.
Editor's Take
So here's the thing about Sara Happ-she basically created an entire category that didn't exist before 2005. And I mean that literally. She launched the first-ever lip scrub from her kitchen, which sounds kind of quaint now, but back then? People were telling you to exfoliate your lips with a toothbrush. A toothbrush! Can you imagine?
Sara was working as a programming manager at ESPN when she got fed up with the whole "wet washcloth" advice for lip care. After reading that same terrible advice for the twentieth time, she decided to just make her own lip scrub. What started as a personal frustration became what we now know as The Lip Expert brand.
The breakthrough moment? People magazine ran a story about this new thing called a "lip scrub" by this girl named Sara Happ, her website crashed from all the orders, and she realized there were thousands of "lip girls" out there. That's when she knew she was onto something big.
But here's what makes Sara Happ different from the endless parade of beauty brands-most lip products are designed to dry your lips out, creating that vicious cycle where the more you use, the more you need. Sara does the opposite, creating lasting moisture with ingredients that truly moisturize all day. It's not just marketing speak; her treatments are nourishing, all natural, and even edible.
Celebrities like Reese Witherspoon, Jennifer Garner, Katie Holmes, and Kate Hudson are all fans, but honestly, the real test is whether regular people with chronically chapped lips swear by it. And they do. The brand focuses on solving the 10 most common lip problems: dry lips, chapped lips, lip lines, lip wrinkles, flaky lips, thin lips-helping heal, moisturize, hydrate, plump, prime, and make lips look beautiful and full.
What's fascinating is how Sara built this into a nearly 20-year business by staying laser-focused on one thing: lips. It's a company of beauty enthusiasts who set out to do one thing only: create lip products that do exactly what they say they'll do, every time. In an industry obsessed with expansion and line extensions, that kind of focus is pretty refreshing.