Scrapbook.com
The largest scrapbooking store in the world, offering card making and crafting supplies with free project ideas, classes, and discount supplies.
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Scrapbook.com · Jun 22
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Scrapbook.com · Jun 21
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Scrapbook.com · Jun 14
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Scrapbook.com · Jun 14
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Scrapbook.com · Jun 08
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Scrapbook.com · Jun 07
Scrapbook.com weekly ad
View the most recent Scrapbook.com ad to catch up on the latest specials, promotions and limited time offers.
Scrapbook.com customer service
Use any of the convenient means below to contact Scrapbook.com customer service.
| Phone | (800) 727-2726 |
| Web | https://www.scrapbook.com/pages/customer-service.php |
| [email protected] |
Scrapbook.com jobs
At Scrapbook.com, we believe handmade creativity makes life better. Whether it's the joy of receiving a hand-crafted card, preserving memories on a scrapbook page, or celebrating life's moments with heartfelt gifts, handmade expression matters. It also makes for fulfilling work.
View current Scrapbook.com jobs
Headquarters
1495 E Baseline Rd. Ste 102
Gilbert, Arizona 85233
(800) 727-2726
[email protected]
Returns
What is the return window?
Scrapbook.com offers a 60-day, no questions asked, 100% Money-Back Guarantee. You can return products undamaged and unopened within 60 days of the date it was shipped, and they must arrive at their warehouse within 60 days of the original shipment in the same condition they were shipped.
Do I need a receipt to return an item?
The return policy doesn't specifically mention needing a receipt, but products must be returned undamaged, unused, and unopened to qualify for the refund.
Are there any items that are non-returnable?
Products that have been opened, used, or damaged in transit will not be accepted for return and will be returned to the customer at the customer's expense.
How will I receive my refund?
Scrapbook.com will refund your purchase price and the purchase price will be cheerfully refunded for qualifying returns.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer.
Editor's Take
So here's the thing about Scrapbook.com-it's basically the Amazon of crafting, but with way more heart. The largest scrapbooking store in the world, they've been around since 1999 when founder Jill Davis launched it, and honestly? They've figured out something most retailers haven't.
What makes them different isn't just their massive selection (though browsing over two million project ideas in their gallery is pretty impressive). It's that they actually get the crafting community. Like, really get it. They're the founding partner and primary donor to Creative Kindness, making handmade cards for those who need an emotional boost and therapeutic scrapbooks for bereaved families. That's not just good PR-that's understanding what crafting is really about.
And their customer service? They offer a 60-day money back guarantee with no restocking fee. Sixty days! Most places give you like two weeks and act like they're doing you a favor. But Scrapbook.com seems to actually want you to be happy with your purchase, which is refreshingly rare these days.
The company culture thing is interesting too. They have four core values: Trusting Teamwork, Intentional Integrity, Innovative Problem Solving, and Healthy Humor. Sounds a bit corporate-speak-y at first, but when you see how they operate-processing quickly, hand-packing with care, and shipping on time-it actually seems genuine.
What really stands out is how they've managed to stay relevant in the digital age. They're now the most visited papercrafting website in the world, welcoming millions of crafters every month, while still inspiring people to live a handmade life. That's no small feat when everyone's glued to their phones.
The selection is genuinely impressive-everything from basic supplies to those fancy die-cutting machines that make you feel like a crafting wizard. And they're constantly adding new stuff, which keeps things interesting. Plus, they offer free project ideas and classes, so you're not just buying supplies and hoping for the best.
Bottom line: if you're into crafting at all, Scrapbook.com is probably going to become your new favorite money pit. But at least it's a well-organized, customer-friendly money pit that actually cares about the crafting community.