Sea Bags

Sea Bags designs and manufactures handcrafted tote bags, accessories, and home décor from recycled sail cloth on the working waterfront in Portland, Maine. Founded in 1999, the company has saved over 1.5 million pounds of material from landfills.

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Sea Bags customer service

Sea Bags customer service

Use any of the convenient means below to contact Sea Bags customer service.

Sea Bags jobs

Sea Bags jobs

For those that have dedicated their professional lives to sustainability and products that inspire sun, smiles, adventure, Sea Bags offers competitive pay and a comprehensive benefits package. The company helps crew members have fun too, with special events celebrated throughout the year.

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location

Headquarters

25 Custom House Wharf
Portland, ME 04101
(207) 221-8700
[email protected]

Returns

What is the return window?
Product purchased directly from the Sea Bags website or a Sea Bags retail location can be exchanged within 60 Days of the original purchase date. Gift returns are accepted within 60 Days of purchase at all Sea Bags locations and through their Returns Department in South Portland, ME.

Do I need a receipt to return an item?
Sea Bags requires proof of purchase in the form of a store receipt, website invoice, or packing slip to honor your refund, though order information can also be accessed with a provided Order Number. Product returned without proof of purchase will receive store credit equivalent to the last known sale price in the form of a Sea Bags Gift Card.

Are there any items that are non-returnable?
Custom Product is not eligible for exchange once the custom design mockup has been approved by the customer. Product purchased during the Sea Bags Annual Black Friday Sale is final and not eligible for exchange. Product showing excessive wear and tear and/or product that has been damaged/soiled after purchase is not eligible for exchange. Products purchased with the AfterPay service are not eligible for exchange.

How will I receive my refund?
Products returned to the Sea Bags workshop for a refund will be initiated by a member of their Returns Department within 5-8 business days of being received, and you should allow an additional 3-5 business days for the refund to be reflected in your bank account. Cash Returns exceeding $50.00 and accompanied by a purchase receipt will be refunded by company check and mailed from the Sea Bags Headquarters in Portland, ME, though a Sea Bags Gift Card may be issued in lieu of the refund check.

Can I return online purchases in-store?
Returns and exchanges can be performed in person at any Sea Bags retail location or by shipping your product to their Returns Department in South Portland, ME.

Sea Bags hours

Sea Bags hours

Sunday 10:00am - 5:00pm
Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 8:00pm
Saturday 9:00am - 8:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Sea Bags.

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Editor's Take

So here's the thing about Sea Bags-they're basically turning old sailboat sails into ridiculously durable totes, and honestly? It's kind of genius. Founded in 1999, the company designs and manufactures tote bags, accessories, and home décor from recycled sails on the working waterfront in Portland, Maine. And when they say "working waterfront," they mean it. Their bags are designed and sewn in a building that hangs over the water, where the sound of seagulls and the hum of local lobster boats is an important part of the character of their bags.

But let's talk numbers for a second. Since 1999, they've saved over 1.5 million pounds of material from going into landfills. That's not just marketing speak-that's actual sails that would've ended up as trash. Each bag carries these little telltale signs of its previous life: wear marks, telltales, and grommets from the original sail. Which means no two bags are exactly alike, even if they're the same style.

The sustainability angle goes deeper than just recycling, though. Their materials come from Maine first, New England second, U.S.A. third and it stops there. They're not shipping stuff halfway around the world. And with 30+ retail locations from Maine to Florida, you can actually see these bags in person before buying-which is smart, considering each one's a little different.

What's interesting is how they've expanded beyond just totes. You'll find everything from wristlets to travel bags to home décor, all made from the same recycled sail cloth. At their Factory Store, you can watch skilled Maine craftspeople hand make the bags in their workshop while looking out the windows to see fishing boats unloading their catch. The Factory Store also sells discontinued designs at a discount, which is a nice touch.

And if you've got an old sail lying around? You can trade your sail in and request a bag be made from it as a sentimental keepsake or exchange your sail for store credit. It's this kind of circular economy thinking that makes the whole operation feel less like a retail business and more like a community project that happens to sell really well-made bags.

The bags aren't cheap-you're looking at premium pricing-but they're built to last decades. They repurpose sail cloth to reduce landfill waste, promote a more sustainable future and delight customers with durable, made in the USA products. So basically, you're paying for something that won't fall apart after a season at the beach.