Sheertex
Sheertex creates ultra-strong, rip-resistant tights and hosiery using one of the world's strongest polymers. The Montreal-based company manufactures durable legwear designed to last up to 10 times longer than traditional pantyhose, with a focus on sustainability and reducing textile waste.
Sheertex customer service
Use any of the convenient means below to contact Sheertex customer service.
| Phone | (888) 445-2388 |
| Web | https://support.sheertex.com/en-US |
| Chat | Click to chat |
| [email protected] |
Headquarters
7471 Av Léonard-de Vinci
Montreal, QC H2A 2P3, Canada
(800) 715-1658
[email protected]
Returns
What is the return policy?
Our products are considered intimates, as such they are final sale for sanitary reasons. Damaged tights? Defects? Simply contact us within 90 days of receiving your order and we will replace them for free!
Do I need a receipt to return an item?
If your tights are damaged or have a defect, simply contact us within 90 days of receiving your order and if eligible we will replace them for free! We ask that you include a photo of the damage and the entire product when contacting us to speed up the process.
Are there any items that are non-returnable?
The 90-Day Rip-Resist Guarantee includes a replacement pair of tights - no refunds or returns. Please note that we are unable to replace your product if the wrong size or color was ordered.
How will I receive my refund?
Our 90-Day Guarantee covers any damages or defects, we'd be happy to offer a replacement or store credit. We don't provide refunds, but we're here to make this right once we hear from you.
Who pays for return shipping?
Return shipping fees are the responsibility of the customer (unless we made a mistake) and the package must be unopened.
Editor's Take
So here's the thing about Sheertex - they basically took one of fashion's most annoying problems and decided to science the hell out of it. You know that moment when you're rushing out the door, pull on a fresh pair of tights, and immediately feel that telltale snag? Yeah, they're trying to make that extinct.
The company started in 2017 when founder Katherine Homuth got fed up with the whole disposable tights situation. It took her many years to develop the rip-resistant knit, driven by a desire to eliminate fast fashion waste. And she didn't just tweak existing materials - she went full materials science nerd on it. The tights are made from one of the world's strongest polymers, the same stuff you'd find in climbing and sailing equipment, with fibers at 100 out of 1,000 deniers.
But here's where it gets really interesting. Traditional hosiery machines couldn't even handle this material. The strength was so intense that Sheertex had to build their own manufacturing facility in Montreal. They literally had to invent new ways to make tights because the old equipment would just break. That's some serious commitment to the cause.
The results? The brand claims their tights last 10 times longer than standard pantyhose. And people seem to actually believe it - they're already the best-selling tights in the United States. Taylor Swift apparently wears them. They've been featured on TIME's Best Inventions list. The whole thing went from Kickstarter project to legitimate hosiery disruptor.
Now, they're not cheap. We're talking $50-60 for a pair of tights when you could grab drugstore ones for $10. But the math kind of works out if they actually last 10 times longer, right? Plus there's the whole sustainability angle - since they started selling in 2019, they estimate they've saved over 3.5 million pairs of tights from landfills.
The company's also expanded beyond just their direct-to-consumer website. They moved into wholesale in 2023, selling through retailers like H&M and Cos, and even started selling on QVC. They've got a 90-day guarantee that covers damage, which is pretty generous for what's technically underwear.
What's kind of fascinating is how they've positioned themselves. They're not just selling tights - they're selling the idea that you shouldn't have to accept products that break immediately. It's almost philosophical. In a world where we can send people to space, why should tights rip the second you look at them wrong?
Sheertex took a boring, frustrating product category and actually innovated. Whether that innovation is worth the price tag depends on how much you value durability over cost, and how tired you are of tights that don't make it through a single event.