Shoe Sensation
Shoe Sensation is a family-owned footwear retailer operating over 230 stores across 20 states in the Midwest and South. Founded in 1984, they offer brand-name shoes, boots, sandals, and athletic footwear for men, women, and children from top brands like Nike, Adidas, Skechers, and more.
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Shoe Sensation · Jun 22
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Shoe Sensation · Jun 16
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Shoe Sensation · Jun 15
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Shoe Sensation · Jun 09
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Shoe Sensation · Jun 08
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Shoe Sensation weekly ad
View the most recent Shoe Sensation ad to catch up on the latest specials, promotions and limited time offers.
Shoe Sensation customer service
Use any of the convenient means below to contact Shoe Sensation customer service.
| Phone | (844) 891-3070 |
| Web | https://www.shoesensation.com/contact-us.html |
| [email protected] |
Shoe Sensation jobs
At Shoe Sensation our emphasis is on connecting with our hometowns, and we are always looking for new talent to add to our team. We hire our management straight from the local community purposefully to embed our stores in local events and to become part of your community. At Shoe Sensation we're creating rewarding career opportunities for our outstanding associates, and recognizing them for meeting performance goals.
View current Shoe Sensation jobs
Headquarters
253 America Place
Jeffersonville, IN 47130
(812) 288-7659
[email protected]
Returns
What is the return window?
Returns must be received within 30 days of receipt and be in new, unworn condition. Purchases returned or exchanged within 30 days will receive credit in the original form of tender.
Do I need a receipt to return an item?
Bring your receipt or invoice, original form of tender, and the original shoe packaging box. Purchases returned without a receipt or invoice will be issued a merchandise credit equal to the current selling price of the product.
Can I return online purchases in-store?
Rather than ship your purchase back to the Shoe Sensation.com Returns Center, you can return or exchange your unworn merchandise at a nearby Shoe Sensation store. Items purchased at a Shoe Sensation retail store may not be returned to our ShoeSensation.com Returns Center.
How will I receive my refund?
A credit to the original method of payment will be issued within 7 days of receipt of returned package. Purchases returned or exchanged within 30 days will receive credit in the original form of tender.
Are there any items that are non-returnable?
To receive credit, items must be returned within 30 days of delivery and be in new, unworn condition. Items must not have been worn outside to be eligible for return.
Shoe Sensation hours
| Sunday | 11:00am - 5:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Shoe Sensation.
Check my Shoe Sensation hours
Editor's Take
So here's the thing about Shoe Sensation-it's basically the footwear equivalent of that reliable friend who always shows up when you need them. Founded back in 1984, this family-owned chain has been quietly building something pretty special across the Midwest and South, and honestly? They've kind of nailed the whole "sensational brands, sensational prices, close to home" tagline they're always pushing.
What makes them different is they're not trying to be everything to everyone. They've got this laser focus on bringing name-brand shoes to smaller communities-places where you might not have a massive mall or every retail option under the sun. Think towns where the local Shoe Sensation is actually a destination, not just another store you pass by. And with over 230 locations spread across 20 states, they've clearly figured out the formula.
The selection is legitimately impressive. We're talking over 10,000 pairs of shoes in a typical store, covering everything from toddler sneakers to work boots to athletic gear. Brands like Nike, Adidas, Skechers, New Balance, Under Armour, Converse-all the names you'd actually want to buy. But here's where it gets interesting: they're not just stocking shelves and calling it a day. They've got this whole community-focused approach where they hire management from the local area specifically to embed the stores into town events and causes. It's kind of refreshing in an era where most retail feels completely disconnected from the places they operate.
Price-wise, they run frequent promotions-BOGO deals on sandals, percentage-off sales, that sort of thing. And they've embraced the modern shopping experience with buy-online-pick-up-in-store options and partnerships with payment services like Klarna for that "pay in 4" flexibility everyone seems to want these days.
The company's headquartered in Jeffersonville, Indiana, where they've got 15,000 square feet of office space and a 150,000 square foot distribution center supporting the whole operation. They employ over 1,000 people, and from what you can gather, they're still in growth mode after four decades in business. Not bad for a regional chain that started when most of us were probably wearing Velcro sneakers (or not born yet).