Simple Wishes
Simple Wishes specializes in maternity and postpartum clothing, including nursing bras and hands-free pumping bras. Founded by two sisters over a decade ago, the company focuses on providing comfort, style, and functionality for every stage of motherhood with chemical-free, Oeko-Tex certified fabrics.
Simple Wishes customer service
Use any of the convenient means below to contact Simple Wishes customer service.
| Phone | (888) 324-9474 |
| Web | https://simplewishes.com/pages/customer-service |
| [email protected] |
Headquarters
8890 Cal Center Dr
Sacramento, CA 95826
(203) 570-3058
[email protected]
Returns
What is the return window?
For US customers, you can return unworn and unwashed items in original condition within 60 days of your order. For their NEW SuperMom Silhouette Bras and Tanks, they offer a special test wear program where you can pump in them, nurse in them, and live in them, then initiate a return within 15 days of accepting delivery if they don't become your favorites.
Are there any items that are non-returnable?
Underwear (thongs, briefs) and personal care products and consumables cannot be returned. Items sold at a discount of 60% or greater are FINAL SALE and are not eligible for return. Final sale items have no returns, exchanges, or store credit available.
How will I receive my refund?
If a defect occurs within the first 30 days from original purchase date, they will issue a full refund. If the defect occurs between 31-60 days from original purchase date, they will issue a credit to use towards the purchase of another item of the same style or another style of equal or greater value.
Who pays for return shipping?
The website does not explicitly state who pays for return shipping, but customers are responsible for initiating returns through their Returns/Exchanges page.
How do I start a return online?
They handle all exchanges as returns. You should visit their Returns/Exchanges page to review their detailed return policy and initiate a return. You can also contact [email protected] with your Order ID and image(s) of any defect, or visit Returns/Exchanges and initiate a return request covered under the terms of the warranty period.
Editor's Take
So here's the thing about Simple Wishes-it's basically what happens when two sisters who've actually been through the whole pumping-at-work nightmare decide to do something about it. And honestly? They nailed it.
Founded over a decade ago by sisters Debra and Joy, the company started with one simple wish: to make using a breast pump easier. That's it. No grand mission statement about revolutionizing motherhood or whatever. Just two moms who were tired of holding pump flanges while trying to answer emails. Relatable, right?
What sets them apart is they're not trying to be everything to everyone. They've carved out this specific niche-maternity, postpartum, and nursing wear-and they're really, really good at it. Their collection focuses on maternity clothing, postpartum clothes, and nursing bras, all designed for comfort and style at every stage of motherhood, made with premium fabrics certified free from harmful chemicals. The whole Oeko-Tex certification thing might sound like marketing speak, but when you're putting fabric against sensitive postpartum skin (or your baby's face), it actually matters.
Their flagship product, the SuperMom Silhouette Bra, has developed kind of a cult following. And they're confident enough to offer a 15-day money-back guarantee where you can literally pump in it, nurse in it, live in it-and still return it if you're not satisfied. That's either brilliant or slightly insane, depending on how you look at it. But it shows they believe in what they're making.
The reviews tell the real story, though. Women keep mentioning how these bras actually hold pump flanges securely (apparently a lot of "pumping bras" on the market... don't?), how the snap design makes nursing easier, and how they don't look like sports bras under clothing. One reviewer said she wished she'd found Simple Wishes before spending money on other brands. Another bought two more of the same bra immediately. That's the kind of repeat business you can't fake.
They offer a 60-day hassle-free return policy and free shipping on orders over $75. The Sacramento-based company keeps things pretty straightforward-no physical retail locations, just online sales through their website and retailers like Target and Amazon. They're small but mighty, with a team that's primarily work-from-home moms (and a few dads), which feels fitting for a company that's all about making motherhood more manageable.
Look, pregnancy and postpartum can feel isolating. Simple Wishes isn't trying to solve all of that. But they are trying to make one specific part-the pumping, nursing, getting-dressed-and-feeling-human part-a little less terrible. And based on their 32,000 Instagram followers and consistent five-star reviews, they're doing something right. Sometimes the best companies are the ones that just focus on solving one problem really, really well.