Skylar
Skylar offers clean, hypoallergenic, and cruelty-free fragrances that are safe for sensitive skin. The California-inspired brand focuses on eliminating allergens and toxic chemicals while creating incredible-smelling scents.
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Skylar · Feb 17
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Skylar · Feb 09
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Skylar · Feb 07
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Skylar · Feb 05
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Skylar · Feb 02
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Skylar · Jan 27
Skylar customer service
Use any of the convenient means below to contact Skylar customer service.
| Phone | (888) 914-9661 |
| Web | https://skylar.com/pages/contact |
| [email protected] |
Headquarters
12575 Beatrice Street
Los Angeles, California 90292
(310) 301-0003
Email Skylar
Returns
What is the return window?
As part of our 30-day happiness guarantee, we offer a no-hassle return or exchange policy within 30 days of receiving your order.
Are there any items that are non-returnable?
Products that have been purchased outside of skylar.com can not be returned through Skylar. Unfortunately, items from the Scent Club membership cannot be returned.
How will I receive my refund?
Refunds can only be posted to the original form of payment. Once a refund is processed, it can take 3-10 business days to show up on your account.
Editor's Take
You know what's fascinating about Skylar? They've managed to crack the code on something that sounds impossible - hypoallergenic fragrance that actually smells incredible. Most people don't realize how loaded traditional perfumes are with allergens and harsh chemicals, but founder Cat Chen figured this out the hard way when her own daughter couldn't wear most fragrances due to allergies.
Within one year of launching in 2017, Skylar's sales had boomed more than 2,000%. That's not just luck - that's tapping into something people desperately wanted but couldn't find anywhere else. The brand focuses on 'safe' ingredients, which means eliminating allergens and artificial dyes, animal products, parabens, and any other toxic chemicals.
But here's where it gets really interesting. Recently, "Love Island USA" star Leah Kateb joined as chief creative officer and official re-founder, bringing the brand back to its California roots. And honestly? She discovered Skylar years ago when searching for a vanilla scent at Sephora, and still talks about that same Vanilla Sky perfume to her millions of followers. That's authentic brand love you can't manufacture.
They've built the world's largest clean fragrance subscription through their Scent Club - the only mono-branded subscription offering in the category. Smart move, because fragrance is so personal. Their scent quiz and at-home sampling program makes shopping for fragrances way more personal and convenient.
What really sets them apart is the science behind it. Clean at Sephora beauty brand, which means all formulas exclude potentially toxic ingredients. Skylar's products are also hypoallergenic and eco-friendly. Skylar is cruelty free and does not conduct any animal testing or sell products in areas that require it by law.
The timing couldn't be better either. The fragrance category has experienced tremendous growth over the last 18 months with no signs of slowing down as consumers are increasingly investing in clean fragrance offerings as part of their well-being routines. Skylar basically saw this wave coming years before everyone else jumped on the clean beauty bandwagon.