Sleep EZ

Sleep EZ is a family-owned latex mattress manufacturer specializing in customizable, organic, and natural latex mattresses handmade in Phoenix, Arizona since 1976.

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location

Headquarters

900 N Scottsdale Rd
Tempe, AZ 85281
(480) 966-8785
[email protected]

Returns

What is the return window?
Sleep EZ offers a 90-day trial period for their mattresses. If you can't sleep comfortably or aren't completely satisfied, you can return your latex mattress and get your money back, less a $99 fee to cover shipping costs.

How do I start a return online?
You need to contact Sleep EZ via phone, chat, or email to initiate a return for their mattresses. Customers must contact SleepEZ to initiate the return process within the trial period.

Are there any items that are non-returnable?
Adjustable bases, foundations, pillows, and other bedding accessories are not covered by the mattress return policy. All sales on closeout items are final and are not covered by any warranty. They cannot accept opened sheets or other bedding products due to regulations.

Who pays for return shipping?
SleepEZ offers return shipping at no cost for the first return request within the 90-day trial period. They will coordinate the logistics and arrange for pick-up of the mattress. If additional returns are requested, the customer may be responsible for covering the return shipping costs.

How will I receive my refund?
Once the returned mattress is received and inspected, a refund will be issued for the purchase price minus the $99 return fee and any additional fees. Refunds will be processed within 7-10 business days and issued to the original method of payment.

Sleep EZ hours

Sleep EZ hours

Sunday Closed
Monday 7:00am - 2:00pm
Tuesday 10:00am - 6:00pm
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 10:00am - 6:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Sleep EZ.

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Editor's Take

Sleep EZ isn't your typical mattress-in-a-box company that floods your Instagram feed with ads. This Phoenix-based family business has been quietly perfecting latex mattresses since 1976-back when "organic" wasn't a marketing buzzword but just how things were made.

What sets them apart? Their mattresses are basically adult Legos. You can literally unzip the cover and rearrange the latex layers to make it softer or firmer. And if you're sharing a bed with someone who likes their side firm while you prefer marshmallow-soft, they'll build you a split mattress. It's like having two different mattresses sewn together.

The customization thing is real, not just marketing fluff. Every recommendation they make is personalized based on your height, weight, and sleeping position, because they know there's no such thing as a "one size fits all mattress." Their Select Sleep mattresses let you swap layers at home-imagine doing that with a Purple or Casper.

Here's where it gets interesting: they've been family-owned for over 47 years, manufacturing everything in their Phoenix warehouse. While other companies outsource to China, Sleep EZ still handmakes each mattress to order. This allows them to contribute to the local economy and closely monitor product quality, with natural and organic latex mattresses built to your specifications.

The latex itself comes from Sri Lanka, harvested by tapping rubber trees-a process that doesn't harm the tree and can continue for 25-30 years. It's genuinely sustainable, not just greenwashed marketing.

But here's the thing about latex mattresses: they're not for everyone. They have a distinct bouncy feel that's different from memory foam's slow sink or traditional springs. Some people describe it as sleeping "on" the mattress rather than "in" it. The good news? Sleep EZ offers a 90-day trial with layer swaps for $30, and if you still can't get comfortable, you can return it for a refund minus a $99 shipping fee.

The durability factor is where latex really shines. These mattresses won't sag after long use and don't transmit movement, so you won't disturb your sleeping partner. Customers regularly mention mattresses lasting 10+ years without indentations-try getting that from a foam mattress.

Sleep EZ operates more like a specialty manufacturer than a trendy direct-to-consumer brand. They have a showroom in Tempe where you can actually test the mattresses, and their customer service team consists of actual sleep experts, not chatbot scripts. Their no-pressure customer service team is available six days a week to answer questions and help choose the perfect mattress.

The pricing reflects the quality-these aren't budget mattresses, but they're significantly less expensive than comparable latex mattresses from other manufacturers. Since they own the factory, they can pass along savings directly to customers.

If you're tired of replacing mattresses every few years and want something genuinely customizable, Sleep EZ deserves serious consideration. Just don't expect flashy marketing or celebrity endorsements-they let their 47 years of craftsmanship do the talking.