Snibbs

Snibbs creates sustainable, slip-resistant work shoes designed specifically for professionals like chefs, nurses, and healthcare workers who spend long hours on their feet. Made from nearly 100% recycled materials with certified slip resistance and engineered for all-day comfort.

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Snibbs customer service

Snibbs customer service

Use any of the convenient means below to contact Snibbs customer service.

Phone (925) 482-7886
Web https://snibbs.co/pages/contact
Email [email protected]
location

Headquarters

1936 W Glenoaks Blvd
Glendale, CA 91201
(925) 482-7886
[email protected]

Returns

What is the return window?
Snibbs offers a 100-day Comfort Guarantee for orders placed through their website. If your shoes don't fit right, don't meet your expectations, or simply aren't what you were looking for, you can return or exchange them within 100 days of delivery.

Are there any items that are non-returnable?
If the shoes are not excessively damaged, you will receive a full refund for the item. The final inspection is done when your shoes are returned to the warehouse. Snibbs cannot process returns or exchanges for Snibbs products purchased from other retailers. For assistance, please contact the store where you made your original purchase.

How will I receive my refund?
Refunds are processed immediately after the shoes are inspected at the warehouse. Once received at the warehouse, the shoes enter the inspection queue. After your refund is processed, it may take up to 14 days to post on your bank statement.

Who pays for return shipping?
Exchanges are completely free of charge. For returns for store credit, Snibbs covers the return shipping. A restocking fee may apply on returns.

How do I start a return online?
Initiate return or exchange via the form on their returns page. Prepare packaging and include all original packaging materials. Print your prepaid label and attach to the original shipping box. Drop-off at your nearest authorized shipping center or schedule a pickup.

Editor's Take

So here's the thing about work shoes-most of them are basically garbage wrapped in rubber. You know the drill: clunky, ugly, and by hour six of your shift, your feet are screaming louder than the ticket printer during dinner rush. But Snibbs? They're kind of flipping that whole script.

These sustainable, slip-resistant work shoes were designed by actual professionals-chefs, nurses, people who've logged serious miles on restaurant tile and hospital linoleum. And that shows. They engineered custom insoles and midsoles specifically for 8+ hour shifts, which sounds like marketing speak until you read the reviews from line cooks who swear their back pain vanished after switching. One 52-year-old cook said his soreness and lower back pain were 90% gone within a week.

Here's what makes them different: they're made from nearly 100% recycled materials in a GRS-certified facility, but they're not sacrificing performance for sustainability. They're certified by ASTM F2913 and the Brungraber Mark II test-basically the gold standard for slip resistance. And get this-they're tested to last 1,100 miles, twice as long as other work shoes.

The company was basically born out of frustration. Founded after years of trying every 'comfort' or 'work' shoe on the market, Snibbs provides a universal work shoe designed for anyone on their feet for long periods. They launched right as COVID hit in March 2020, which could've been a disaster since restaurants were closing. Instead, they pivoted hard to healthcare workers and started a program donating shoes to nurses.

Notice how they're not trying to be everything to everyone? They've got specific models for different jobs-the Orbit for breathability and flexibility, the Spacecloud for water resistance and easy cleaning. They're vegan, and they're the first work sneakers that are biodegradable, breaking down in 3-5 years instead of the typical 300-1,000 years most shoes take.

And they back it all up with a 100-day Comfort Guarantee where you can actually wear them at work and still return them. That's confidence. The reviews are pretty wild too-servers talking about finally being able to work 12-hour shifts without limping home, chefs saying they're comfortable enough to wear outside of work.

They're not cheap, hovering around $140-180 depending on the model. But when you factor in that they last twice as long and might actually save your feet (and back, and knees), the math starts making sense. Plus, over 150,000 people have already made the switch, so clearly something's working.