Snow Teeth Whitening

Snow Teeth Whitening is the Internet's #1 teeth whitening brand, offering LED whitening kits, dissolving strips, whitening toothpaste, and oral care products that are enamel-safe, dentist-formulated, and designed for sensitive teeth.

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Snow Teeth Whitening customer service

Snow Teeth Whitening customer service

Use any of the convenient means below to contact Snow Teeth Whitening customer service.

Snow Teeth Whitening jobs

Snow Teeth Whitening jobs

SNOW is looking for a Director of Marketplace to join our growing E-commerce Team. This role will be responsible for business KPIs and growth related to Marketplace channels, with a focus on Amazon. Their main duties will center in managing and optimizing campaigns, monitoring product performance and designing promotions in order to increase conversions and drive sales.

View current Snow Teeth Whitening jobs
location

Headquarters

4401 East Baseline Road, Suite 103
Phoenix, AZ 85042
(888) 991-2796
[email protected]

Returns

What is the return window?
A return must be requested within 30 days of your purchase date. The company does not provide refunds for requests made outside of 30 days of purchase date. However, Snow offers both 30-day and 60-day money-back guarantees depending on the specific product purchased.

Do I need a receipt to return an item?
In making the guarantee claim, you will be required to furnish proof of purchase/ownership. An order number may be required for items purchased on TrySnow.com.

Are there any items that are non-returnable?
Open product returns will be charged a restocking fee of 10% of the original price of the product(s).

How will I receive my refund?
Refunds will only be issued to the original form of payment. In most cases, your refund from your return may take 5-7 business days to post in your original form of payment.

Editor's Take

Snow Teeth Whitening has basically become the poster child for at-home whitening that actually works-and honestly, it's kind of earned that reputation. Founded in 2017 by Josh Elizetxe (who goes by Josh Snow, naturally), the company hit $100 million in sales after just three years online, which is pretty remarkable for a brand that started in what's traditionally been a dentist-dominated space.

What sets Snow apart isn't just their LED light technology-though that's definitely part of it. It's how they've managed to make professional-level whitening genuinely accessible. Their kits use hydrogen peroxide and carbamide peroxide (the same stuff dentists use) but formulated with hydroxyapatite to actually strengthen enamel while whitening. That's a big deal because most whitening products can leave your teeth feeling sensitive or weakened.

The brand's gotten serious celebrity backing too-we're talking Floyd Mayweather, Rob Gronkowski, Chris Pratt, even Kris Jenner unboxing their products on social media. But here's the thing: according to Josh himself, most of these A-listers were customers first before becoming ambassadors. That kind of organic celebrity adoption doesn't happen by accident.

Snow's also been smart about diversification. They started heavy on Facebook and Instagram ads (which worked incredibly well), but then branched into YouTube, TikTok, Reddit, even traditional channels like magazines and podcasts. Over 13 million people shopped their products in 2021 alone, and they're now sold at major retailers like Nordstrom, Amazon, and Target.

The company's commitment to "better for you" oral care shows in their product lineup-they've got everything from dissolving whitening strips to LED electric toothbrushes to their signature Magic Whitening Powder that you can sprinkle on any toothpaste. They've even launched an oral probiotic line, which shows they're thinking beyond just whitening to overall oral health.

What's particularly impressive is their customer service approach. They offer both 30-day and 60-day money-back guarantees (depending on the product), and their customer support team in Phoenix seems genuinely responsive based on the thousands of reviews across platforms. The brand maintains a 4-star rating on Trustpilot with over 4,000 reviews, which is solid for a direct-to-consumer health product.