Spellbinders Paper Arts

Manufacturer of die-cutting machines, etched dies, clear stamps, and embossing folders for paper crafting and cardmaking enthusiasts worldwide.

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Spellbinders Paper Arts customer service

Spellbinders Paper Arts customer service

Use any of the convenient means below to contact Spellbinders Paper Arts customer service.

Spellbinders Paper Arts jobs

Spellbinders Paper Arts jobs

A creative, collaborative, and entrepreneurial work culture. Competitive salary and bonus structure. Comprehensive benefits package including medical, dental, vision, 401(k), and PTO.

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location

Headquarters

1125 W Pinnacle Peak Rd
Phoenix, AZ 85027
(888) 547-0400
[email protected]

Returns

What is the return window?
SpellbindersPaperArts.com gladly accepts undamaged and unopened merchandise for return within 60 days of the purchase date.

Do I need a receipt to return an item?
Proof of purchase will be required. Only merchandise purchased from SpellbindersPaperArts.com will be accepted.

Are there any items that are non-returnable?
All Clearance Items are FINAL SALE. No returns, refunds, exchanges or warranties on these items, (except machines which are warrantied for ONE year from the date of purchase.

How will I receive my refund?
The search results indicate refunds are processed to the original payment method, though specific timing details weren't found in the official policy pages.

How do I start a return online?
A Return Merchandise Authorization (RMA#) must be obtained before sending anything back. To qualify for a return / refund please call our customer service team at 1-888-547-0400 or email [email protected] to request an RMA # (return merchandise authorization).

Editor's Take

You know what's kind of fascinating about Spellbinders Paper Arts? They're basically the Apple of the crafting world-but in the best possible way. In the twenty years since Spellbinders came on the crafting scene, we've led the industry with masterful die designs that do triple duty by cutting, embossing, and stenciling, and honestly, that's not just marketing speak.

Here's the thing that gets me excited about this company: they didn't just create another craft supply business. We are the manufacturer of Platinum Die-Cutting Machines, Glimmer Hot Foil System, along with; etched dies, clear stamps, embossing folders, and more. But what really sets them apart is how they've consistently pushed boundaries. Always an innovator, Spellbinders has continued to break new ground by developing the Glimmer Hot Foil system to add a touch of glitz and glamour to cardmaking, and with the 2023 launch of the BetterPress Letterpress System, an award-winning new tool.

And speaking of that BetterPress system-We are thrilled to announce that Spellbinders received the NAMTA Best New Product Award for our BetterPress Letterpress System! That's like winning an Oscar in the craft world. The fact that they're bringing letterpress capabilities to home crafters? That's genuinely revolutionary stuff.

What really strikes me is their product range. Spellbinders' product lines consist of over 3000 products, allowing crafters, hobbyists, artists, and teachers to create one-of-a-kind crafted projects that spark joy across the globe. Three thousand products! That's not just comprehensive-that's obsessive attention to what crafters actually need.

But here's where it gets interesting from a business perspective. They've built this whole ecosystem around their machines. You buy the Platinum die-cutting machine, then you need the dies, then the embossing folders, then maybe you want to try hot foiling... It's brilliant, really. They've created what every subscription box wishes it could be-genuine ongoing engagement with their customers.

The community aspect is huge too. We inspire paper crafters & card makers! Elevate your craft, and you can see it in their social media presence. 102K Followers on Instagram alone, and these aren't passive followers-these are people actively creating and sharing their projects.

The bottom line is this: Spellbinders isn't just selling craft supplies. They're selling the tools that let people create something beautiful with their hands in an increasingly digital world. And in 2025, that feels more valuable than ever.