Splendid
Splendid is a California-based lifestyle brand founded in 2002, known for creating exceptionally soft clothing and home goods. The brand offers women's apparel, children's clothing, loungewear, activewear, shoes, and home products with a focus on sustainable, comfortable, and timeless designs.
Splendid weekly ad
View the most recent Splendid ad to catch up on the latest specials, promotions and limited time offers.
Splendid customer service
Use any of the convenient means below to contact Splendid customer service.
| Phone | (855) 303-8820 |
| Web | https://splendid.com/pages/contact-us |
| [email protected] |
Headquarters
2 Park Avenue, 17th Floor
New York, New York 10016
(646) 943-5666
[email protected]
Returns
What is the return window?
Eligible items for return must be returned within 30 days of the ship date.
Are there any items that are non-returnable?
Swimwear, underwear, beauty, and home are final sale and cannot be returned or exchanged. All items sold at a discount of 50% or greater are considered "final sale". Final Sale items are not eligible for refunds, exchanges or store credit.
How will I receive my refund?
Refunds are processed as full refunds to the original payment method once the return is approved. Once Splendid receives your return at their facility, it typically takes 7-10 business days to process. After approval, your refund will be issued to your original form of payment.
Who pays for return shipping?
Our stores cannot accept online returns at this time. All online orders must be returned using our return portal where a free return shipping label is provided. International customers may return merchandise by any traceable method at their own expense. We recommend using UPS or Fedex who will provide a tracking number to ensure your package does not get lost. Packages must be returned prepaid.
How do I start a return online?
To initiate a return, simply visit https://returns.narvar.com/splendid/returns where you can print a personalized return label. Then package the items and ship back via FedEx. Items must be unwashed, unworn, unused merchandise (original tags attached).
Splendid hours
| Sunday | 10:00am - 7:00pm |
| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Splendid.
Check my Splendid hoursEditor's Take
So here's the thing about Splendid - it all started with what sounds like the most LA thing ever: a decade-long quest to create the perfect t-shirt. And honestly? They kind of nailed it. Launching in 2002 as a collection of premium tees, Splendid quickly became a leader in its industry, and now they've expanded into this whole lifestyle thing that's basically become synonymous with "buttery soft."
You know how some brands just have that one thing they're known for? For Splendid, it's softness. Like, aggressively soft. They're all about sustainable, stylish and soft products that take you from t-shirt to sheets. Yeah, sheets. Because apparently once you master the perfect tee, why not tackle bedding? The brand has grown from those original premium tees into women's knits and wovens, children's apparel, sleepwear, handbags, shoes, swimwear, activewear, and home goods - all while keeping that signature softness front and center.
What's interesting is how they've positioned themselves. Splendid is known for luxuriously soft materials and fashion-forward designs. This California-based brand believes in the power of the perfect t-shirt and extends this idea to their range of casual and polished clothing. It's that sweet spot between elevated basics and everyday comfort - the kind of stuff you reach for when you want to look put-together without actually trying that hard.
The brand's got serious reach too. Splendid can be found at our 25+ Splendid retail stores, high-end department stores, and specialty stores nationwide. Splendid can also be purchased online at splendid.com and at online retailers like shopbop.com, netaporter.com and many more. You'll spot their stores everywhere from Fashion Island in Newport Beach to premium outlets across the country. And they're not just sitting in malls - they've built this whole retail presence while maintaining distribution through high-end department stores.
But here's what really sets them apart: they've managed to stay relevant for over two decades in an industry where brands come and go faster than seasonal trends. Part of that staying power comes from understanding their customer. They're not chasing every micro-trend or trying to be something they're not. Instead, they've doubled down on what works - quality fabrics, timeless designs, and that never-not-soft philosophy that's basically become their calling card.
The pricing sits in that contemporary sweet spot where you're paying for quality without needing to take out a small loan. And based on customer reviews, people genuinely love the fabric quality, even if there's been some chatter about recent changes to certain collections. Their corporate office is located in Los Angeles, CA and they also have showrooms in downtown Los Angeles and New York, which makes sense given their California-cool aesthetic.
One thing worth noting - they're part of Delta Galil Industries now, which is a pretty major player in the apparel manufacturing world. That kind of backing means they've got the resources to scale while (hopefully) maintaining the quality that built their reputation in the first place. Whether you're looking for the perfect weekend tee, cozy loungewear, or pieces that transition from coffee runs to actual adult responsibilities, Splendid's got you covered. Just prepare for everything to feel ridiculously soft.