Spongellé
Spongellé is a family-owned brand delivering elevated, all-in-one beauty treatments since 2013, specializing in Body Wash Infused Buffers that combine cleansing, exfoliation, and moisturizing in one convenient product.
-
Spongellé · Jul 12
-
Spongellé · May 18
-
Spongellé · Apr 21
-
Spongellé · Apr 01
-
Spongellé · Mar 17
-
Spongellé · Mar 12
Spongellé customer service
Use any of the convenient means below to contact Spongellé customer service.
| Phone | (855) 776-6433 |
| Web | https://spongelle.com/pages/contact-us |
| [email protected] |
Headquarters
9673 Topanga Canyon Pl
Chatsworth, California 91311
(855) 776-6433
[email protected]
Returns
What is the return window?
We have a 30 day return policy from the time you receive your order. If 30 days have passed since your purchase, we cannot offer a refund or exchange.
Do I need a receipt to return an item?
To complete your return, we require proof of purchase and reason for return. Please email [email protected] for a return authorization form and provide order details such as order number, purchaser name, and/or email address.
Are there any items that are non-returnable?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There are certain situations where only partial or no refunds are granted. Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
How will I receive my refund?
Please allow 3-10 business days after we receive your package for your refund to be issued to your original method of payment. If you have not received your refund after 10 business days from receiving your package, please contact us at [email protected].
Who pays for return shipping?
Please note, you will be responsible for paying for your own shipping costs for exchanging your item if no error was made on our behalf. If you receive a refund, the cost of return shipping will be deducted from your refund. You will not responsible for shipping costs on damaged or missing products.
Editor's Take
Spongellé is a family-owned brand delivering elevated, all-in-one beauty treatments since 2013. And honestly? They've basically revolutionized the whole shower experience with something that sounds almost too simple to work-but absolutely does.
Here's the thing about their Body Wash Infused Buffers: they're packed with natural cleansing ingredients, soothing botanical extracts, gentle exfoliation, and indulgent custom fragrances. It's like someone took your entire shower routine and compressed it into one elegant sponge. No more juggling bottles of body wash, separate exfoliating scrubs, and moisturizers. Just squeeze this buffer underwater and watch it transform from a firm exfoliating texture to something silky smooth.
Their award-winning Proprietary Delivery System, high-quality ingredients, and sought-after custom-blended fragrances catapulted them as a category leader in self-care. The fragrances alone are worth talking about-we're not dealing with generic "ocean breeze" here. These are custom-blended scents that actually linger on your skin in the best possible way.
What really sets them apart is the sheer convenience factor. One delicately scented Body Wash Infused Buffer is an elegant alternative to the endless bottles, jars, lotions, creams, and powders, and ordinary sponges, loofahs and wash cloths, providing all of their individual benefits in a modern marvel of design, technology, and sheer feels-so-good indulgence. Each buffer gives you about 14+ washes, making them perfect for travel or just decluttering your shower space.
Today, they apply that same ingenuity to all of their cruelty-free, vegan products to reimagine what's new and next in all-over body hydration, eau de toilettes, at-home pedicures, and revolutionary home-scenting diffusers. They've expanded beyond just the buffers into a whole ecosystem of luxury personal care products. This patented innovation has achieved a welcome reception around the world, all proudly made in Los Angeles, CA.
The brand has this interesting backstory too-founder and creator Elaine Binder arrived in the United States from Ukraine over 44 years ago. There's something genuinely touching about building a luxury beauty empire from that kind of immigrant experience.