StockCharts.com
StockCharts.com is the web's leading technical analysis and financial charting platform for online retail investors, providing award-winning charting tools and analysis resources to millions of users worldwide.
-
StockCharts.com · Jun 24
-
StockCharts.com · Jun 20
-
StockCharts.com · Jun 17
-
StockCharts.com · Jun 13
-
StockCharts.com · Jun 08
-
StockCharts.com · Jun 06
StockCharts.com customer service
Use any of the convenient means below to contact StockCharts.com customer service.
| Phone | (425) 881-2606 |
| Web | https://help.stockcharts.com |
| [email protected] |
StockCharts.com jobs
StockCharts.com is an industry-leading financial technology company that provides innovative, award-winning charting and analysis tools to online investors. Founded in 1999 by Chip Anderson, a former Microsoft developer who worked on Windows 1, 2 and 3 from 1987 to 1997, StockCharts was born out of a passion for data visualization. By using technology to help investors visualize financial data, we allow our users to better analyze the markets, monitor and manage their portfolios, find promising new stocks and funds to buy, and ultimately make smart, well-timed investment decisions.
View current StockCharts.com jobs
Headquarters
15809 Bear Creek Pkwy Ste 500
Redmond, WA 98052
(425) 881-2606
[email protected]
Returns
What is the return window?
For annual memberships, you can cancel within 14 days and receive a refund for your remaining unused, whole months of service. No refund will be issued for the first, partially used month.
Are there any items that are non-returnable?
Monthly service plan charges and all data plan charges are nonrefundable. We do not provide refunds for our data plan subscriptions under any circumstances. Finally, we are not able to provide any refunds for annual or month-to-month memberships purchased during one of our Special discounted offers.
How will I receive my refund?
For annual memberships, if you cancel with more than one month left before the expiration date, you may be eligible for a refund of any unused whole months of service. No refund will be issued for the current partially used month.
How do I start a return online?
To request a refund for a six-month or annual Subscription, please contact our Support Team at [email protected].
Editor's Take
StockCharts.com isn't your typical fintech startup-it's basically the granddaddy of online financial charting, and honestly, that's kind of refreshing in a world full of flashy trading apps. Founded back in 1999 by Chip Anderson, a former Microsoft developer who worked on Windows 1, 2 and 3, this company has been quietly revolutionizing how investors visualize market data for over two decades.
What makes StockCharts stand out is its laser focus on technical analysis tools. While other platforms try to be everything to everyone, StockCharts has earned the trust of millions of investors around the world with award-winning charts, analysis tools and expert commentary. And when I say millions, I mean it-they're serving over 1.9 million active monthly users around the world.
The platform's strength lies in its depth rather than breadth. From simple candlesticks to advanced technical visualizations, their award-winning charting tools help you see the markets clearly, with the ability to compare symbols over multiple timeframes, choose from dozens of powerful indicators, and customize charts to suit your personal trading or investing style. It's like having a professional-grade Bloomberg terminal, but designed for individual investors who actually want to understand what they're looking at.
But here's what's really interesting-StockCharts operates more like a traditional software company than a typical fintech. They've been named one of Built In's 50 Best Small Companies to Work For in Seattle, and their approach to customer service is refreshingly old-school. They provide customer support via online educational resources and email messages, though they're not able to provide phone support. That might sound limiting, but it actually reflects their philosophy of empowering users to become more self-sufficient analysts.
The company's business model is straightforward: they offer multiple subscription tiers with affordable pricing, flexible renewal options, and multiple service levels to choose from, plus hassle-free account management that makes it simple to cancel at any time-no games, no tricks, no runaround. In an industry notorious for predatory practices, that's actually pretty remarkable.