Stonewall Kitchen

Stonewall Kitchen is an award-winning specialty food producer based in York, Maine, offering gourmet jams, sauces, condiments, baking mixes, and home goods through their online store, 10+ retail locations, and over 19,000 wholesale accounts nationwide.

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Stonewall Kitchen customer service

Stonewall Kitchen customer service

Use any of the convenient means below to contact Stonewall Kitchen customer service.

Stonewall Kitchen jobs

Stonewall Kitchen jobs

Stonewall Kitchen's employment philosophy is simple: have fun, work hard, learn from mistakes, and celebrate success. The company believes each employee makes direct contributions to its achievements and growth and strives to offer challenging but enjoyable and rewarding job opportunities that employees take pride in.

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location

Headquarters

2 Stonewall Lane
York, ME 03909
(800) 826-1752
[email protected]

Returns

What is the return window?
Stonewall Kitchen has a 60 day money back guarantee return policy for all product accompanied by a receipt.

Do I need a receipt to return an item?
Yes, the 60 day money back guarantee return policy requires all products to be accompanied by a receipt.

How will I receive my refund?
You should follow the instructions on your packing slip or contact the Guest Services Department at 800-207-JAMS (5267) for credit or replacement instructions.

Can I return online purchases in-store?
Yes, all returns and exchanges can be made at any one of their company store locations or mailed to their warehouse at 17 Stonewall Drive, Dover, New Hampshire 03820.

Editor's Take

Here's the thing about Stonewall Kitchen-it started with two guys selling jam at a farmers' market in Portsmouth, New Hampshire back in 1991, and somehow turned into one of those brands that basically lives in everyone's pantry without you even realizing it. Wild Maine Blueberry Jam was their first product, inspired by co-founder Jim Stott's grandmother's blueberry pie recipe. Kind of sweet when you think about it.

But what's interesting is how they've grown. They're not just that jam company anymore. Today they're actually a family of 11 brands-everything from Vermont Coffee Company to Village Candle to Legal Sea Foods sauces. Their products are sold in more than 19,000 stores nationwide and internationally, which is pretty massive when you consider they started at a folding table.

The York, Maine headquarters is worth mentioning because it's become this whole destination thing. You can tour the production facility through viewing gallery windows, shop in their company store, grab lunch at their café (the sandwiches apparently get rave reviews), and even take cooking classes. Over half a million visitors show up there annually, which tells you something about the brand's pull.

And the awards? They've racked up more than 30 from the National Association of the Specialty Food Trade since 1995, including three Outstanding Product Line honors. They were even inducted into the Specialty Food Hall of Fame. Not bad for a company that hand-labeled jars in a summer cottage.

What's maybe most impressive is how they've maintained quality while scaling. They reportedly reject 90% of potential ingredients for not meeting their standards. That's the kind of detail that keeps customers coming back-whether it's for their Roasted Garlic Onion Jam (which won them early recognition) or their newer stuff like Ghost Pepper Queso.

The company's had some changes over the years-private equity firms have come and gone, and they brought in professional management in 2014. But the founders' vision seems to have stuck. They're still based in Maine, still focused on specialty foods, and still expanding with new products and store locations along the East Coast.

So yeah, if you're into gourmet pantry staples, kitchen gadgets, or just really good jam, Stonewall Kitchen's got you covered. They've basically perfected that New England charm meets high-quality specialty food thing.