Sulky of America
Sulky of America specializes in high-quality decorative threads, embroidery stabilizers, and sewing supplies for crafters, quilters, and embroidery enthusiasts.
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Sulky of America · Jun 22
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Sulky of America · Jun 21
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Sulky of America · Jun 15
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Sulky of America · Jun 14
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Sulky of America · Jun 08
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Sulky of America · Jun 07
Sulky of America customer service
Use any of the convenient means below to contact Sulky of America customer service.
| Phone | (800) 874-4115 |
| Web | https://sulky.com/contact-us |
| [email protected] |
Headquarters
980 Cobb Pl Blvd. NW
Kennesaw, GA 30144
(800) 874-4115
[email protected]
Returns
What is the return window?
Sulky offers a 100% Satisfaction Guarantee and allows returns on most unused products within 30 days of your order for a refund of the purchase price.
Do I need a receipt to return an item?
While not explicitly stated, returns are processed through their online system which tracks your order history, suggesting proof of purchase is required through their system.
Are there any items that are non-returnable?
We are sorry but there are no refunds on gift certificates. We are sorry but there are no refunds on digital products.
How will I receive my refund?
Refunds are processed back to your original form of payment unless stated otherwise during the returns process. Once we receive your merchandise your credit will be issued within 5-7 days of receipt.
Who pays for return shipping?
Make sure to send it prepaid (no CODs allowed), and get tracking information for your package since you are responsible for it until we receive the goods. Shipping costs will not be refunded unless the product is found to be defective or in error.
Editor's Take
When you think about the backbone of the crafting world, Sulky probably doesn't get the credit it deserves. But here's the thing-this Georgia-based company has been quietly revolutionizing how people approach embroidery, quilting, and decorative stitching for over three decades.
For more than 30 years, Sulky has inspired sewists to have fun creating by providing high-quality products and education. And that's not just marketing speak. Sulky Co-founders, Joyce and Fred Drexler are insistent about maintaining the very highest quality in all of the merchandise that bear the Sulky label. Sulky products are in great demand because of this high quality and stunning array of over 4,000 items.
What really sets them apart is their obsession with education. According to Fred, "Educating consumers has always been a top priority and our extremely strong focus on education through the years has caused Sulky to become the most recognized and asked-for name in decorative threads". They're not just selling thread-they're building a community.
The company's product range is honestly impressive. Shop Sulky Decorative Threads & Embroidery Stabilizers, high quality embroidery thread, quilting thread & embroidery supplies. From rayon to polyester, cotton blendables to metallic threads, they've got the technical side covered. But what's really cool is how they've embraced the digital age with webinars, online classes, and free project downloads.
The roots of SULKY® go back to 1927. From the family company GUNOLD - one of the leading providers in the field of industrial embroidery - the idea arose to bring this expertise into the hobby sector. Thus, SULKY® was born: A brand specifically for creative people who passionately embroider, sew, and quilt - at home, in the studio, or in sewing classes with friends.
So yeah, Sulky might not be the flashiest name in crafting, but they're definitely one of the most reliable. When your project absolutely has to turn out right, they're the kind of company you want in your corner.