Sunday Riley
Science-based skincare brand that combines cutting-edge technology with botanical ingredients for high-performance, cruelty-free products that deliver noticeable results.
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Sunday Riley · Jul 06
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Sunday Riley · Jul 05
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Sunday Riley · May 26
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Sunday Riley · May 25
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Sunday Riley · May 24
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Sunday Riley · May 23
Sunday Riley customer service
Use any of the convenient means below to contact Sunday Riley customer service.
| Phone | (346) 220-1719 |
| Web | https://sundayriley.com/pages/contact-us |
| [email protected] |
Headquarters
4444 Westheimer Road, Suite G305
Houston, TX 77027, USA
(346) 220-1719
[email protected]
Returns
What is the return window?
Sunday Riley offers a 30-day return window from the date of purchase for a full refund.
Are there any items that are non-returnable?
Gift cards are non-refundable and only valid for sundayriley.com orders, with some restrictions that may apply to use with promotional or sale items.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to a company error. You can reach out to their team for a return label and return address.
What if I received a damaged or incorrect item?
When your order arrives, inspect it for any damage that may have occurred during shipment. If you receive damaged or unusable items, retain the box, packing materials and items inside, then contact them immediately at [email protected].
Editor's Take
Sunday Riley isn't just another skincare brand cluttering your bathroom counter-it's basically the overachiever of the beauty world that actually delivers on its promises. Founded on the principle of combining science-backed formulations with botanical ingredients, this brand has managed to create products that work for even the most sensitive skin types.
What sets Sunday Riley apart is their obsessive attention to ingredient quality and formulation. They're B Corp certified, maintain Plastic Neutral Certification, and are proudly cruelty-free certified by both PETA and Leaping Bunny. But here's the thing-they're not just virtue signaling. Their latest plastic recovery project collected approximately 70,000 pounds of plastic, equivalent to 1.8 million water bottles.
The brand's cult following isn't accidental. Products like Good Genes and Luna Sleeping Night Oil have become skincare legends for good reason. Good Genes helps address hyperpigmentation and dark spots while minimizing wrinkles, while Luna Sleeping Retinoid Night Oil tackles aging signs, redness, and pores with a gentle formula perfect for retinol newbies.
And let's talk about their customer service approach. They offer free video consultations with Sunday Riley specialists who provide personalized skincare routines and tips. That's the kind of personal touch that makes you feel like you're getting professional advice, not just buying products online.
The company culture seems pretty solid too. They describe themselves as a cross-functional, fast-paced organization that wants highly motivated, happy-to-be-here team members. Employee reviews consistently mention that the company takes care of their workers, offers good benefits, and provides flexible work hours with amazing management.
What really impresses me is their commitment to transparency and education. Their entire line is free of parabens, sulfate cleansers, phthalates, synthetic fragrances in facial skincare, mineral oil, TEA & petrolatum, and most products are vegan. They're not hiding behind marketing fluff-they're upfront about what's in their products and why.
The brand has grown significantly since its 2009 launch, and there's a reason why. In late 2019, Unilever acquired Sunday Riley Modern Skincare, adding it to their portfolio of consumer goods. When a major corporation like Unilever invests in a brand, you know they've done their homework on market performance and growth potential.