Supergoop!
Supergoop is 100% dedicated to suncare, making it easy to incorporate UV protection into your daily routine with innovative SPF products.
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Supergoop! customer service
Use any of the convenient means below to contact Supergoop! customer service.
| Phone | (877) 564-7330 |
| Web | https://help.supergoop.com |
| [email protected] |
Supergoop! jobs
We believe troop happiness is the cornerstone of positive corporate culture. Our teams receive four weeks paid vacation, birthday PTO and unlimited sick days along with a generous holiday schedule. We also offer a 401k with company match, product discounts, team offsites, an employee referral program and employer-contributed medical, dental and vision coverage.
View current Supergoop! jobs
Headquarters
200 East Grayson Suite 112
San Antonio, Texas 78215
(877) 564-7330
[email protected]
Returns
What is the return window?
Supergoop offers free returns or exchanges within 30 days of purchase. You must send the unused portion of the product within 30 days, in its original packaging, accompanied by your order receipt.
Do I need a receipt to return an item?
Yes, you need to send the unused portion of the product in its original packaging, accompanied by your order receipt.
Are there any items that are non-returnable?
Except for products that are a final sale, Supergoop accepts returns if you are not satisfied with any supergoop.com purchase.
How will I receive my refund?
Upon receiving the returned product from you, a refund will be credited by your original payment method for the price of your product and sales tax, if applicable. All shipping and handling costs are non-refundable.
Can I return online purchases in-store?
Only items purchased on supergoop.com may be returned or exchanged. Products purchased through supergoop.com may not be returned or exchanged at any retail location that sells Supergoop products.
Editor's Take
Here's the thing about Supergoop-they've basically made sunscreen cool, which honestly seemed impossible until they came along. The brand is 100% dedicated to suncare, putting SPF first in all they do, and that laser focus has turned them into something of a cult phenomenon in the beauty world.
What's fascinating is how they've managed to crack the code on something most of us have always seen as a chore. Founded by Holly Thaggard in 2005 (though some sources say 2007), the company started with a simple mission: make SPF fun and easy to wear every single day. They add sunscreen to your favorite skincare and beauty essentials, making sure each formula is clean, reef-safe and feels amazing.
But here's where it gets really interesting-they've mastered the art of making sunscreen that doesn't feel like sunscreen. Take their Unseen Sunscreen, which has become something of a holy grail product. It's a favorite among celebs like Olivia Culpo, Mandy Moore, and Lucy Hale, and it's only $34. It's one of the best-selling sunscreen options for the no-white cast.
The pandemic actually turned out to be a massive growth opportunity for them. Their DTC business more than doubled between 2019 and 2020, which makes perfect sense when you think about it-people were spending more time outdoors in their backyards, and suddenly everyone was paying attention to sun protection.
What really sets them apart is their approach to innovation. They're not just making traditional sunscreen; they're creating products like Glowscreen that gives you that coveted dewy look while protecting your skin, or their Mattescreen for those who prefer a shine-free finish. It's like they've figured out how to make SPF work for every possible skin concern and preference.
And they're not just about the products-their founder Holly Thaggard started by getting SPF pumps into schools in Texas, and through their Ounce by Ounce program, they continue donating SPF pumps to schools across America. There's something genuinely admirable about a company that started with protecting kids and has never lost sight of that mission.