Teeter

Teeter is a fitness equipment manufacturer specializing in FDA-registered inversion tables and home fitness solutions. Founded in 1981 by Roger Teeter, the company has helped over 3 million people with back pain relief through innovative decompression and recovery products.

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Teeter aims to create a workplace with a healthy corporate culture and work-life balance for all employees. Our headquarters in Bonney Lake, WA features a full-size gym with onsite personal trainer. We have a passion for the highest quality products, a deep respect for our customers and love making a difference in people's lives.

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location

Headquarters

22503 97th St. E, Ste D
Bonney Lake, WA 98391
(800) 847-0143
[email protected]

Returns

What is the return window?
With Teeter's 90-Day Trial, if you're not satisfied, you can return your Teeter product within 90 days from the date the item is received. You will receive a full refund (less return shipping). Teeter offers a 90-day return guarantee (from the date item is received) to return the product for a full refund (less return shipping and interest unless otherwise stated at the time of purchase).

Who pays for return shipping?
The customer is responsible for the cost of shipping the product back to Teeter unless the product is defective, in which case Teeter must be given the opportunity to offer warranty service or replace the product, or unless otherwise stated at the time of purchase. For your convenience, Teeter offers a prepaid FedEx return shipping label for purchase upon request.

How do I start a return online?
Simply request a Return Authorization from Teeter Customer Service within 90 days and initiate your return. Contact Teeter Customer Service for a Return Merchandise Authorization (RMA) number. Package the product in the original box and follow the repackaging instructions to protect the product from damage.

What if I received a damaged or incorrect item?
If the product is defective, Teeter must be given the opportunity to offer warranty service or replace the product. Contact customer service at (800) 847-0143 to report defective items.

Are there any items that are non-returnable?
Returns must have a valid Return Merchandise Authorization (RMA) number issued by Teeter. Merchandise returned without a valid RMA number or not according to terms may not qualify for a refund. Product must be returned in original carton undamaged with all parts and instructional manuals included.

Editor's Take

You know what's kind of wild? A company that's been around since 1981 basically built its entire reputation on the idea of hanging upside down. And not in a circus performer way-in a "this might actually fix your back" way.

Teeter started because founder Roger Teeter had debilitating back pain and discovered inversion therapy. Instead of just getting better and moving on with his life, he decided to engineer a better inversion table and share it with the world. That's the kind of origin story you can't make up. After years of suffering, Roger Teeter discovered the benefits of daily inverted decompression and was compelled to help others do the same, and today, Teeter has helped over 3 million people get their happy back.

Here's what makes them different: they're not just some fly-by-night fitness gadget company. Teeter decompression devices are FDA-cleared Class 1 medical devices indicated for the relief of back pain and related conditions. That's a pretty big deal. Most fitness equipment can't claim FDA registration, but Teeter's inversion tables meet those tougher medical device standards.

The product line has expanded way beyond just inversion tables now. They've got the FreeStep (a recumbent cross trainer), Power10 (a high-intensity elliptical), FitForm (resistance trainer), and various recovery tools. But the inversion tables remain their bread and butter-the FitSpine series is what most people think of when they hear "Teeter."

What's interesting is their business model. Teeter is a national fitness brand, in business since 1981, and is a growth-oriented company with a core distribution channel of top-name partners such as Costco, Amazon, Target, Dick's Sporting Goods and many others, as well as a successful direct response program via live TV shopping, TV ad campaigns, podcasts and other digital media. So you might see them on an infomercial at 2 AM, but you can also walk into Costco and buy one. That multi-channel approach has clearly worked-3 million users is nothing to sneeze at.

The 90-day return policy is pretty generous for fitness equipment. Most companies give you 30 days max, but Teeter gives you a full three months to decide if hanging upside down is your thing. And honestly, with something as unusual as an inversion table, you probably need that time to get comfortable with it and see if it actually helps.

One thing that stands out: they've built a whole ecosystem around the product. There's the Teeter Move app (subscription-free, which is refreshing), video tutorials, and they even offer virtual demos with product experts. It's not just "here's a table, figure it out yourself." They're trying to make sure people actually use the thing correctly and get results.

The company's headquartered in Bonney Lake, Washington-a small town outside Seattle with views of Mount Rainier. Their headquarters is designed to reflect their goal of work-life balance, and team members can enjoy a full-size gym with onsite personal trainer. Which makes sense for a fitness company, but it's still cool that they practice what they preach.

Look, inversion therapy isn't for everyone. But for the people it works for, it really works. And Teeter's been at it long enough-over 40 years now-that they've probably figured out how to make a quality product. The fact that physical therapists actually recommend them (including Brad Heineck from the Bob & Brad YouTube channel) adds some credibility beyond just marketing hype.