Ten Thousand
Ten Thousand is a premium men's activewear brand that designs and manufactures high-performance training gear developed and tested by elite athletes across all modalities, from CrossFit to ultra-marathons.
Ten Thousand customer service
Use any of the convenient means below to contact Ten Thousand customer service.
| Phone | (631) 970-4143 |
| Web | https://support.tenthousand.cc/hc/en-us |
| [email protected] |
Ten Thousand jobs
Ten Thousand is the leading brand of premium men's activewear. After launching with the world's best training shorts, we have since expanded into a suite of gear designed to keep you going before, during, and after training. We're obsessed with making the best gear on the market and work with a team of amazing athletes across all modalities. We're building the #1 training brand in the world, and we want you to be a part of it.
View current Ten Thousand jobsHeadquarters
61 Broadway, Suite 2210
New York, NY 10006
(631) 970-4143
[email protected]
Returns
What is the return window?
We offer a free 90-day return policy and the only thing we ask is that your products are sent back in their original condition (unworn, unwashed, and with tags applied) and in the original packaging.
Do I need a receipt to return an item?
Please visit https://tenthousand.loopreturns.com to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address, you can request a return for a refund or an exchange for a different size, color, or style.
How will I receive my refund?
With your order number and shipping address, you can request a return for a refund or an exchange for a different size, color, or style. Refunds are processed through the original payment method, while gift returns receive store credit only.
Who pays for return shipping?
We offer a free 90-day return policy and free returns on all orders above $100 within the continental U.S. The return portal provides prepaid shipping labels.
Editor's Take
So here's the thing about Ten Thousand-they're not trying to be everything to everyone, and honestly? That's kind of refreshing. Founded in 2016, this New York-based brand launched with what they called "the world's best training shorts" in 2017, and they've since expanded into a full suite of gear designed to keep you going before, during, and after training. But they're not chasing trends or pumping out seasonal collections just because. They're laser-focused on making gear that actually works.
What sets them apart is how seriously they take the testing process. They collaborate with a team of some of the most obsessed and passionate athletes in the world - from pro CrossFitters to record-holding endurance runners - on the design, development, and testing of their gear. And we're not talking about slapping an athlete's name on a product for marketing purposes. These folks are involved in every step, giving feedback that actually shapes what you end up buying. Every product has been tested to withstand over 100 pounds of pressure per square inch to ensure it can be pushed, pulled and beaten - and still come back for more.
The brand's philosophy is pretty straightforward, almost stoic. Ten Thousand represents a stoic dedication to continuous improvement. Every day faster, every day stronger, every day better than yesterday. They're not about quick fixes or miracle solutions-just solid, well-made training gear that handles whatever you throw at it. With over 30,000 five-star reviews, we think we're onto something.
And yeah, they've been growing. Ten Thousand has been profitable since 2020, which is pretty impressive for a DTC brand in this space. They also announced a three-year partnership with Life Time Athletic Country Clubs, making Ten Thousand the exclusive men's training apparel brand for the club's personal training team, as well as its Studio, GTX, Alpha and Ultra Fit classes. That's not a small deal-it's validation that their gear actually performs at the level they claim.
The product line itself is intentionally streamlined. You won't find endless variations of the same thing in seventeen different colors. They pared back their line to create a system of gear that's perfectly designed for all the ways you train. Instead of chasing fads, their mindset is simple: classic quality and technical mastery for the best gear possible. Shorts, shirts, pants, midlayers, baselayers, accessories-all designed to work together and handle everything from CrossFit to ultra-marathons to just hitting the gym after work.
One thing worth noting: this is premium gear, so the price point reflects that. But if you're someone who's tired of replacing workout clothes every few months because they fall apart, Ten Thousand might actually save you money in the long run. The durability is real, and they back it up with a quality guarantee. Plus, they offer free shipping on orders over $100, which basically means any decent order qualifies.