The Children's Place
The Children's Place is the largest pure-play children's specialty apparel retailer in North America, offering fashionable, high-quality clothing, shoes, and accessories for kids from newborn to size 14 at value prices through approximately 525 stores and online.
The Children's Place weekly ad
View the most recent The Children's Place ad to catch up on the latest specials, promotions and limited time offers.
The Children's Place customer service
Use any of the convenient means below to contact The Children's Place customer service.
| Phone | (877) 752-2387 |
| Web | https://www.childrensplace.com/us/help-center/customer-service/contact-us |
The Children's Place jobs
Careers at our Secaucus, New Jersey, headquarters offer exciting experiences working alongside the retail industry's top talent to drive growth and success for the company's brands: The Children's Place, Gymboree, Sugar & Jade and PJ PLACE. The Children's Place stores make shopping for kids and families fast, easy, fun and affordable, and we are the PLACE where big fashion meets little prices.
View current The Children's Place jobsHeadquarters
500 Plaza Drive
Secaucus, NJ 07094
(877) 752-2387
Returns
What is the return window?
The Children's Place accepts unwashed and unworn or defective merchandise with original price tags attached within 45 days of the purchase date. The 45-day return window begins from the date of purchase, not the date received for online orders.
Do I need a receipt to return an item?
Yes, you must bring your item(s) with original price tags attached and the printed receipt, gift receipt or digital receipt (via Ship Confirmation email or online account). Returns will not be accepted without the receipt and original price tags attached.
Are there any items that are non-returnable?
Yes, clearance items and items marked Final Sale may not be returned or exchanged. Additionally, health and beauty accessories, pillows and jewelry dishes are considered FINAL SALE items and cannot be returned.
How will I receive my refund?
Once returns are accepted and processed, a refund is made to the original form of payment that was used to purchase the item. In situations where the original payment form is no longer available to be credited, customers are provided with a merchandise credit for their refund.
Can I return online purchases in-store?
Yes, you can return or exchange gifts to your nearest store location. The Children's Place will accept returns or exchanges of unwashed and unworn or defective merchandise with original price tags attached within 45 days of the purchase date.
The Children's Place hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local The Children's Place.
Check my The Children's Place hoursEditor's Take
Here's the thing about The Children's Place - it's basically been the go-to spot for parents who want their kids to look good without emptying their wallets since 1969. And honestly? That's kind of remarkable when you think about it.
The company operates around 500 stores across the U.S., Canada, and Puerto Rico, plus they've got a solid online presence. But what really sets them apart is how they've managed to stay relevant through decades of changing trends and shopping habits. They're not just The Children's Place anymore - they've expanded to include Gymboree, Sugar & Jade, and PJ Place under their umbrella. So basically, they've got options for every kind of kid style you can imagine.
What's interesting is their whole "big fashion, little prices" philosophy. They're targeting that sweet spot where parents need quality clothes that'll actually last through playground adventures and multiple wash cycles, but they also can't justify spending a fortune on something their kid will outgrow in three months. The selection runs from newborn onesies all the way up to size 14, covering everything from school uniforms to special occasion outfits to those graphic tees kids seem to live in.
The company's headquartered in Secaucus, New Jersey, just a stone's throw from Manhattan, which probably helps them stay on top of trends. And they've been publicly traded on NASDAQ since 1997 under the ticker PLCE. They went through some interesting times - like that period between 2004 and 2007 when they actually owned and operated Disney Stores. That didn't work out long-term, but it shows they're willing to take chances.
More recently, they've been adapting to how people actually shop now. You can buy online and pick up in store, or ship to store for a discount. They've even partnered with SHEIN to reach a broader audience, which is a pretty savvy move considering where younger parents are shopping these days. Their My Place Rewards program gives you points every time you shop, plus birthday discounts and special events.
One thing that stands out is their commitment to being a women-led company with serious gender diversity in management. In an industry that's often criticized for its practices, they're also involved with initiatives like the Social & Labor Convergence Project and Better Work to improve conditions in garment factories. Not perfect, but they're at least trying to do better.
The shopping experience itself is pretty straightforward - whether you're looking for back-to-school basics, holiday pajamas for the whole family, or just everyday play clothes, they've got it covered. And their clearance sales? Those can get pretty aggressive, with discounts sometimes hitting 60-70% off. Parents love that kind of thing.