The Company Store

The Company Store is a premium online retailer specializing in high-quality bedding, bath products, and home textiles. Founded in 1911 and now owned by Home Depot, the company has over 114 years of expertise in comfort and craftsmanship.

All The Company Store newsletters
The Company Store weekly ads

The Company Store weekly ad

View the most recent The Company Store ad to catch up on the latest specials, promotions and limited time offers.

View latest The Company Store ad
The Company Store customer service

The Company Store customer service

Use any of the convenient means below to contact The Company Store customer service.

location

Headquarters

1200 Harbor Blvd Fl 9
Weehawken, NJ 07086
(800) 323-8000
[email protected]

Returns

What is the return window?
The Company Store offers a 30-day Rest Easy Guarantee where you can return items within 30 days of purchase. You can wash it, sleep on it, enjoy and have fun with it, just don't damage it. If your ultimate comfort hasn't been achieved, return it! It's that easy. During the holidays, they offer an extended returns window. Orders placed between 11/16/25 and 12/12/25 may be returned through 1/11/26.

Are there any items that are non-returnable?
The Company Store is not able to accept returns of monogrammed items, clearance items (prices ending in $0.97), delivery and service charges, and Gift Cards. Custom items are made to order specifically for you and may not be canceled or returned. Custom orders include items with a monogram and all upholstered furniture: headboards, complete beds, slipcovers, benches, chairs, stools, and settees which cannot be returned unless received damaged or defective.

How will I receive my refund?
Refunds will be returned to the original method of payment. Please note, a shipping fee of $4.50 per item will be deducted from your refund.

Who pays for return shipping?
You will receive your refund, minus a fee of $4.50 per item. The customer is responsible for return shipping costs through this per-item fee.

How do I start a return online?
Enter your order number and billing zip code above, then click "Return Items/View Status". Select the items you want to return and the reason for the return. Print your Shipping Label or download your mobile/QR code, pack the items, and drop your package at a convenient UPS location.

Editor's Take

So here's the thing about The Company Store-it's been around since 1911, which means they've had over a century to figure out what makes a good night's sleep. And honestly? They kind of nailed it.

The story starts in La Crosse, Wisconsin, where Scandinavian immigrants were basically freezing their butts off and decided to do something about it. They started making down comforters and featherbeds, the kind of stuff that kept people warm back in the old country. Fast forward 114 years, and that same obsession with comfort is still the whole point.

What's interesting is how they've stayed focused. While other home goods companies chase trends and try to be everything to everyone, The Company Store keeps circling back to one question: Is this actually comfortable? They're sourcing premium materials-lofty down, Egyptian cotton, luxurious linen-and partnering with manufacturers worldwide who meet their standards. It's not just marketing speak, either. Customer reviews consistently mention the quality, with people saying they've been buying from them for years.

The product range has expanded beyond those original down comforters, obviously. Now you'll find sheets, towels, bath wraps, pajamas, loungewear, decorative pillows, and even pet beds. They've got this whole "Company Conscious" line focused on sustainability, using materials that meet environmental and ethical standards. And they work with suppliers who certify safe working conditions and fair wages, which matters more to shoppers these days.

Here's where it gets kind of fascinating: In 2017, Home Depot acquired The Company Store's online operations. Not the physical stores-those weren't part of the deal-just the e-commerce side. It's an unusual pairing at first glance. Home Depot sells power tools and lumber; The Company Store sells 600-thread-count sheets. But it makes sense when you think about it. Home Depot wanted to expand into the "finishing touches" part of home improvement, and The Company Store brought 100+ years of textile expertise and a loyal customer base.

The website's pretty straightforward to navigate, with clear categories and detailed product descriptions. They've got this 30-day "Rest Easy Guarantee" where you can actually use the product-wash it, sleep on it, whatever-and still return it if you're not happy. There's a $4.50 fee per item, but that's reasonable considering they're letting you test-drive bedding. They also run frequent promotions, with discounts often hitting 20-30% off, and free shipping on orders over $100.

One thing that stands out is their Comfort Rewards program. You earn points on every purchase (one point per dollar), and once you hit 100 points, you start getting money off future orders. It's not revolutionary, but it's simple and actually useful if you're someone who replaces bedding regularly.

The trade and hospitality program is worth mentioning too. Interior designers, hotels, B&Bs-they all get 20% off most items, plus perks like free swatches and upgraded shipping. It's a smart move that's built them relationships with professionals who spec products for multiple properties.

Quality-wise, people seem genuinely happy. Trustpilot reviews sit around 4 stars, with customers praising the softness of the pima cotton pajamas and the warmth of the comforters. There are occasional complaints about billing issues or shipping delays, but those seem like outliers rather than patterns.

The pricing sits in that interesting middle zone-not budget-friendly like Target, but not luxury-tier like Frette either. A down comforter might run you $200-$400 depending on fill power and size. Sheet sets typically range from $80-$200. It's an investment, but one that people seem willing to make because the stuff actually lasts.

The Company Store isn't trying to reinvent bedding. They're just really, really good at making comfortable stuff that holds up over time. And sometimes that's exactly what you need.