The Foggy Dog
San Francisco-based company crafting well-made, thoughtfully designed products for discerning pets and their owners, specializing in premium dog collars, leashes, bandanas, beds and accessories.
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The Foggy Dog · Jun 24
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The Foggy Dog · Jun 07
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The Foggy Dog · Jun 06
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The Foggy Dog · Jun 02
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The Foggy Dog · May 28
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The Foggy Dog · May 25
The Foggy Dog customer service
Use any of the convenient means below to contact The Foggy Dog customer service.
| Phone | (415) 993-1130 |
| Web | https://www.thefoggydog.com/pages/bark-at-us |
| [email protected] |
The Foggy Dog jobs
We love that you want to join our female-founded, dog-loving, fast-growing ecommerce startup. At The Foggy Dog, we believe your best friend deserves the best. That's why we are passionate about making high-quality pet accessories that are as beautiful as they are functional.
View current The Foggy Dog jobs
Headquarters
3360 20th Street
San Francisco, CA 94110
(415) 993-1130
[email protected]
Returns
What is the return window?
Returns received within 30 days of original ship date will be refunded in full, minus shipping charges. Returns received within 31-60 days of original ship date will receive store credit.
Do I need a receipt to return an item?
To be eligible for a return, your item must be unused, unwashed, and in the same condition in which you received it.
Are there any items that are non-returnable?
All personalized items are final sale and not refundable, unless we make a mistake.
How will I receive my refund?
Refunds are issued to the original form of payment and are processed within 5 business days of receipt of returned merchandise. You will be refunded the purchase amount and any applicable sales tax.
Who pays for return shipping?
Customers are responsible for paying return and exchange shipping costs unless we sent an incorrect or damaged item, in which case we will provide a complimentary return label.
Editor's Take
So here's the thing about The Foggy Dog-it's basically what happens when someone gets fed up with ugly pet products and decides to do something about it. The founder literally couldn't find a decent dog bed, so she quit her day job and started buying fabric. Kind of a bold move, but it worked out.
What makes them different isn't just the Instagram-worthy aesthetic (though let's be honest, their stuff photographs beautifully). They handcraft almost all their products-bandanas, leashes, waste bag holders, and beds-right here in the USA. And not in some massive factory either. Their manufacturing partners are family-owned businesses where skilled craftspeople actually get paid fair wages.
The sustainability angle is pretty solid too. Their dog beds and toys are stuffed with 100% recycled fiber spun from plastic bottles that would otherwise end up in landfills. So your pup's new bed is basically made from old water bottles, which is kind of cool when you think about it.
But here's where it gets interesting-they're not just selling to pet parents directly. You can find their products at over 800 retailers including Anthropologie, White's Mercantile, and Nordstrom. That's serious retail presence for a company that started with one person buying fabric.
For every order, they donate 1 lb of food to shelter pups, which adds up when you consider they've provided over 500,000 pounds of food to rescue shelters since launch. That's a lot of kibble.
There's something appealing about a brand that obsesses over details. They literally search through hundreds of zipper colors to find the perfect hue. That level of attention to aesthetics is rare in the pet space, where function usually trumps form. The Foggy Dog figured out how to do both.