The Lakeside Collection
The Lakeside Collection specializes in home, garden, and holiday décor products, offering a diverse range of items including storage solutions, gifts, and seasonal decorations at affordable prices.
The Lakeside Collection customer service
Use any of the convenient means below to contact The Lakeside Collection customer service.
| Phone | (847) 444-3150 |
| Web | https://www.lakeside.com/pages/customer-service |
The Lakeside Collection jobs
Just as we believe in offering unique merchandise to our customers, we offer a unique workplace for our associates. We believe in diversity, recognition, rewards and fun. Our culture promotes teambuilding, personal wellness and professional growth.
View current The Lakeside Collection jobsHeadquarters
200 Tri State International Suite 100
Lincolnshire, IL 60069
(847) 444-3150
Returns
What is the return window?
In the unlikely event that you are not completely satisfied with any portion of your order, simply contact us at (847) 444-3150 within 30 days from the delivery of your order and our friendly agents will evaluate your request and determine the next steps for your return. If at any time after 30 days and up to 60 days you elect to return an item, you may do so using your own non-refundable shipping carrier and be refunded for the cost of the item or have it replaced if we still have the item in stock. No returns will be accepted after 61 days from delivery of your order.
Are there any items that are non-returnable?
Personalized items cannot be returned except when due to defect.
How will I receive my refund?
Shipping charges, Processing & Handling fees are not refundable. When using our prepaid FedEx return label, your return may be subject to a $7.99 per package fee for the pre-paid return label.
How do I start a return online?
If for any reason you are not satisfied with your purchase, please contact us at (847) 444-3150 and we will arrange for a convenient, prepaid FedEx return label to be sent to you. Fill out the Returns and Replacement form, and pack it with the items you'd like to return or exchange in a shipping box. Print and Ship! Simply print your pre-paid label, attach it to your shipping box, and drop it at the nearest FedEx facility!
Editor's Take
The Lakeside Collection is basically the catalog company that figured out how to make home decorating feel less intimidating-and way more affordable. Think of it as that friend who always knows where to find the perfect seasonal wreath for $12.99 instead of $40 at the fancy stores.
What's kind of brilliant about Lakeside is their timing. The season of cozy colors, festive fun, and joyful celebrations has officially arrived at The Lakeside Collection! September is the perfect time to transform your home with seasonal charm, prepare for Halloween thrills, and get a head start on holiday cheer-all while staying within your budget. They've mastered that sweet spot where people want to refresh their spaces but don't want to blow their budget doing it.
The company's been around since 2001, and they've built their reputation on what they call "unique products at tremendous values." But here's what makes them different from your typical discount retailer-they actually test their products for safety and quality. So you're not just getting cheap stuff; you're getting affordable stuff that won't fall apart after a season.
Their catalog approach is pretty smart too. Their catalog is updated regularly with new products and incredible deals, many of which are under $10. In a world where everything's digital, there's something satisfying about flipping through actual pages of home décor possibilities. Plus, they've got this loyalty program called Lakeside Perks where members enjoy: 10% back on purchases from the Lakeside catalog and 5% back on purchases at additional retailers and select shipping rewards.
What really stands out is their seasonal game. They're not just selling random home goods-they're selling the feeling of having your house ready for whatever's coming next, whether that's Halloween decorations in September or Christmas prep by October.