The Tie Bar
The Tie Bar is a Chicago-based menswear retailer specializing in affordable, high-quality ties, bow ties, dress shirts, suits, and men's accessories. Founded in 2004, they offer premium menswear at accessible prices through their e-commerce platform and flagship Chicago store.
The Tie Bar customer service
Use any of the convenient means below to contact The Tie Bar customer service.
| Phone | (312) 690-2900 |
| Web | https://www.thetiebar.com/contact |
| [email protected] |
Headquarters
404 S Wells St, Suite 300
Chicago, IL 60607
(312) 690-2900
[email protected]
Returns
What is the return window?
You can return any unworn items, with the exception of masks and sale items, for a refund or store credit. Items purchased in-store can be returned for a refund or store credit within 60 days of purchase. International orders can be returned within 60 days of purchase for a refund.
Are there any items that are non-returnable?
Masks and sale items cannot be returned. Personalized items are final sale and cannot be returned or exchanged.
How will I receive my refund?
A return for store credit will be processed as soon as the label has been scanned at the post office. A return for a refund back to the original form of payment will be processed once the return has been received by the warehouse, which can take up to 14 days.
Can I return online purchases in-store?
Yes, all items purchased in-store can be returned for a refund or store credit within 60 days of purchase, and items purchased online can be returned to the flagship store in Chicago.
Who pays for return shipping?
There is a $6.99 return shipping charge for the use of the label when returning for a refund, but if returning for a store credit, this fee is waived.
The Tie Bar hours
| Sunday | 12:00pm - 5:00pm |
| Monday | 11:00am - 6:00pm |
| Tuesday | 11:00am - 6:00pm |
| Wednesday | 11:00am - 6:00pm |
| Thursday | 11:00am - 6:00pm |
| Friday | 11:00am - 6:00pm |
| Saturday | 11:00am - 6:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local The Tie Bar.
Check my The Tie Bar hoursEditor's Take
So here's the thing about The Tie Bar - it basically started with a pretty simple idea that somehow nobody else had really nailed down. Back in 2004, founders Greg and Gina Shugar looked at the menswear market and thought, "Why should a decent tie cost you a small fortune?" And honestly, that question kind of changed everything.
The company's grown into this massive online destination - they claim to be the number one e-commerce spot for men's accessories, and when you look at their selection, it's hard to argue. We're talking over 1,900 tie options alone. That's not a typo. Nearly two thousand different neckties, from classic solids to wild florals, all sitting at price points that won't make your wallet cry.
But what really sets them apart is how they've expanded beyond just ties. Sure, the name's still The Tie Bar, but now they're doing dress shirts (with that 3 for $160 deal that pops up constantly), made-to-measure suiting at their Chicago flagship, pocket squares, socks, belts - basically everything you need to look sharp without taking out a second mortgage. They design everything in-house, which means they control quality and keep costs down by cutting out the middleman.
The Chicago flagship store at 918 West Armitage has become something of a destination. People call it a "candy store for guys," which sounds cheesy but actually makes sense when you see walls covered in hundreds of ties organized by color. They've been featured in GQ Magazine multiple times, and celebrities apparently love their stuff - though they're not the type to plaster endorsements everywhere.
What's interesting is how they've stayed relevant. They're not stuck in 2004. They've done collaborations with everyone from Jesse Tyler Ferguson (supporting marriage equality through his Tie The Knot organization) to Dwyane Wade to Miller High Life. Yeah, Miller High Life. Because apparently beer and bow ties go together now, and honestly, it kind of works.
The business model is pretty straightforward - premium quality at accessible prices. Most ties run between $19-$35, dress shirts around $55 (or that 3 for $160 deal), and even their made-to-measure suits won't bankrupt you. They've built this massive following of guys who just want to look good without overthinking it or overspending.
Their online presence is solid too. Free shipping on orders over $99, a pretty reasonable return policy (though there's that $6.99 return shipping fee if you want a refund instead of store credit), and they're active on Instagram, TikTok, and Twitter with styling tips and new arrivals. The website's easy to navigate with filters for everything - color, pattern, width, material, you name it.
One thing that comes up a lot in reviews is the quality-to-price ratio. People seem genuinely surprised that ties at this price point feel and look as good as they do. The silk ties get particular praise, and the fact that they offer both traditional and modern widths means you're not stuck with whatever's trendy this season.
They've also gotten into the sustainability conversation, repurposing fabric from their plaid shirts to make pocket squares. It's not a huge initiative, but it shows they're thinking about waste reduction, which matters to a lot of shoppers these days.
The company's been through some changes - they were acquired by Chicago Growth Partners back in 2013, and later ParkerGale got involved - but the core mission hasn't really shifted. They're still about making menswear accessible, and they're still based in Chicago, which gives them that Midwest sensibility of good value and straight talk.
If you're the type who needs to look professional regularly - whether that's for work, weddings, or just because you like dressing well - The Tie Bar has basically removed all the excuses. No more "good ties are too expensive" or "I can't find the right color." They've got the selection, the price is right, and the quality holds up. It's not revolutionary, but sometimes the best ideas are just about doing something well and making it easy.