Tiffin Motorhomes
Family-operated manufacturer of luxury Class A and Class C motorhomes since 1972, known for quality craftsmanship and exceptional customer service.
Tiffin Motorhomes customer service
Use any of the convenient means below to contact Tiffin Motorhomes customer service.
| Phone | (256) 356-8661 |
| Web | https://tiffinmotorhomes.com/contact-us/faqs |
| [email protected] |
Headquarters
105 2nd St. NW
Red Bay, AL 35582
(256) 356-8661
[email protected]
Editor's Take
So you're curious about Tiffin Motorhomes? Well, buckle up-this isn't your typical RV manufacturer story.
Founded by Bob Tiffin in 1972, this family business has stayed true to its roots even as it's grown into something pretty remarkable. Bob's sons Tim, Van, and Lex joined the business in 2005, proudly carrying on the Tiffin legacy. And here's the thing that gets me-even years after Bob and his sons sold the business to Thor, Bob still takes dozens of customer phone calls a week. He greets visitors on factory tours, asks where they're from, and answers questions. His passion for helping customers still shines through.
But what really sets Tiffin apart? It's this whole ecosystem they've created in Red Bay, Alabama. This tiny town of about 3,200 people has basically built itself around Tiffin motorhomes. Many Tiffin employees began moonlighting out of their own garages to provide service and custom upgrades for owners streaming through Red Bay. Whether you need custom woodwork, flooring, or the latest tech integration, all the knowledge and expertise is right there.
Tiffin calls itself "the industry leader in quality and service for luxury motorhomes," and with their name on every coach, building a superior motorhome isn't just their occupation-it's a matter of personal pride. They're not mass-producing these things either. Tiffin coaches are built from the ground up, never mass produced, assuring owners the most detail-oriented motorhomes in the industry.
The numbers tell a story too. RV Trader has over 3,017 Tiffin motorhomes available, including 1,064 new and 1,953 used units. Popular models like the Wayfarer, Phaeton, and Allegro Bus range from $60,621 to $427,222.
What's fascinating is how they've maintained that family feel while scaling up. Tiffin owners have cultivated this incredibly supportive community through online forums, social media groups, and local meet-ups where they exchange tips, stories, and recommendations. When someone posts a problem on Facebook, within minutes they'll find stories of similar issues and step-by-step instructions from other owners.
And honestly? The factory tour thing is pretty cool. You can take guided tours at their Red Bay, Belmont, and Winfield facilities to see the complexity of motorhome construction and get a close-up look at the care and dedication that goes into every step. You'll walk right up to units as they build them from the bare chassis up.
The service side is where they really shine though. Tiffin's limited warranty runs 12 months or 12,000 miles from the date of purchase. The Bob Tiffin Service and Parts Center in Red Bay has 48 bays manned by knowledgeable technicians. They've even got programs like customer drop-off and call-ahead queues to make servicing less of a hassle.