Wisconsin
Travel Wisconsin is the official destination marketing organization for the State of Wisconsin, operating under the Wisconsin Department of Tourism. They work to market the state as a premier travel destination while generating greater economic impact for Wisconsin through tourism.
Wisconsin customer service
Use any of the convenient means below to contact Wisconsin customer service.
| Phone | (800) 432-8747 |
| Web | https://www.travelwisconsin.com/contact-us |
| [email protected] |
Headquarters
PO Box 8690
Madison, WI 53708-8690
(800) 432-8747
[email protected]
Editor's Take
So here's the thing about Wisconsin-it's kind of having a moment, and honestly, it's been a long time coming. Most people think cheese curds and the Packers, maybe the Dells if they're feeling adventurous. But Travel Wisconsin (the state's official tourism arm, run by the Wisconsin Department of Tourism) has been working overtime to flip that script, and they're doing it with this whole "discover the unexpected" vibe that actually feels genuine.
The organization operates under a pretty straightforward mission: market Wisconsin as a premier Midwest travel destination while pumping up the economic impact through tourism. And the numbers back it up-we're talking about a state with over 15,000 lakes, 500 golf courses, and millions of acres of hunting land. That's not marketing fluff. That's real infrastructure for outdoor recreation.
What's interesting is how they've positioned the brand. The current campaign-"Here's to Those Who Wisconsin"-launched a couple years back and celebrates this idea that Wisconsin is spirited and welcoming, a place where you can actually discover things you didn't expect. It's less about manufactured experiences and more about authentic moments. Think supper clubs (a Wisconsin institution), waterparks (the Dells is literally the Waterpark Capital of the World), festivals, and outdoor recreation that spans all four seasons.
Travel Wisconsin isn't just throwing ads at people, though. They've built out this whole ecosystem of resources for both travelers and the tourism industry itself. There's co-op marketing programs, grants, economic impact research, and they even run the Wisconsin Governor's Conference on Tourism. They're basically trying to lift the entire state's tourism economy, not just drive visitors to the usual suspects.
And they're smart about it. The organization leverages social media pretty heavily-their Instagram has over 224,000 followers, Facebook sits at 568,000-plus. They run campaigns that feel personal, like that #BragBadge thing from a few years back where they created custom digital badges for people talking about Wisconsin experiences on Twitter. It generated nearly 20 million impressions. That's the kind of engagement that actually moves the needle.
The team also produces video content through their "Here's to Being Here" series, which focuses on real travelers having real experiences across the state. It's first-person narrative stuff that feels less like a tourism commercial and more like something you'd actually want to watch. They're on YouTube, TikTok, all the platforms where people are actually consuming travel content these days.
What makes Travel Wisconsin work, though, is that they're not overselling. Wisconsin has Door County (basically the Cape Cod of the Midwest), the Apostle Islands, Copper Falls State Park, and yeah, Milwaukee's got a legit food and brewery scene. The state genuinely has four distinct seasons, which means you can ski in winter, hike in summer, catch fall colors, and experience spring without the crowds you'd find in more "obvious" destinations.
They're also leaning into diversity and inclusion-partnering with Native American Tourism of Wisconsin, highlighting cultural attractions like the Paine Art Center and Gardens. It's not just about outdoor bros and cheese factories anymore.
For travelers planning a trip, Travel Wisconsin provides visitor centers at six key entry points to the state, plus a robust website with event calendars, outdoor condition reports, and trip planning tools. You can call their hotline Monday through Friday and actually talk to someone who knows the state. That kind of customer service is increasingly rare in the digital age.
Bottom line? Travel Wisconsin is doing what a good destination marketing organization should do-making it easy for people to discover what the state actually offers while supporting the businesses and communities that depend on tourism dollars. And based on their approach, they're playing the long game, building brand loyalty rather than just chasing quick visitor spikes.