Free Shipping for TM Rewards Members! Join Now | | ABOUT: Welcome to TravisMathew, you're now part of our community and we're glad you are. Get ready for some awesome stuff coming your way. We recognize the importance of protecting the privacy of the personal information you provide to us. Accordingly, we have developed our Privacy Policy for you to understand how we collect, use, communicate, disclose the personal information you entrust to us. Your use of our site is conditioned upon your agreement with this Policy and our Terms of Use. Before using our Service, please read our Policy on our site carefully as it contains important information on who we are and how and why we collect, store, use, and share your personal information. This Policy also explains your rights in relation to your personal information. This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. Any translations are for your convenience only. To the extent that any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control. Categories of Personal Information and Purpose for Collection We collect the following categories of personal information: (1) contact information including your name, email address, and mailing address; (2) authentication information, including the user name and password that you use to register an account on the Service; (3) financial information for payment processing purposes; (4) user content, including survey responses, comments, reviews, questions, and suggestions; (5) personal characteristics including age range, date of birth, gender, marital status, and nationality; (6) personal preferences including product preferences, online preferences, and interests; (7) online behavior information including online activity, preferences, and time spent viewing features; and (8) IP address or mobile network information. The personal information we collect is required to provide the Service and customer support to you. If you do not provide the personal information we ask for, it may delay or prevent us from providing the Service or support to you. The Company retains personal data for so long as reasonably necessary. If you inquire about a career at the Company through our website(s)' careers pages, you will also be asked to provide your resume. We utilize a third-party provider to host our job applications and assist with the application process. Such a third-party provider may have its own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their website or interact with their platform. The Company will use the personal data of job applicants solely for employment evaluation purposes. Providing this information is completely voluntary. We may now or in the future provide customer support via chatbox or email that utilizes artificial intelligence and natural language processing to understand customer questions and automate responses to them, simulating human conversation. If you have provided personal, billing, or other voluntarily provided information, you may access, review, and make changes to it via instructions found on the Website. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the "unsubscribe" link located on the bottom of any marketing email. We will try to accommodate any requests related to the management of Personal Information in a timely manner. However, it is not always possible to completely remove or modify information in our databases. If you have any questions, simply email [email protected] or visit our website to view our official policies. By accessing and using our website, you explicitly accept, without limitation or qualification, the collection, use and transfer of the personal information and non-personal information in the manner described in our Privacy Policy. Please read this Policy on our website(s) carefully, as it affects your rights and liabilities under the law. If you disagree with the way we collect and process personal and non-personal information, please do not use this website. This Policy applies to this website as well as all web pages Company hosts. It regulates the processing of information relating to you and grants both of us various rights with respect to your personal data. It also informs you of how to notify us to stop using your personal information. We are located in the United States of America. If you wish to view our official policies, please visit our website. Offers subject to stock availability. Images for display purposes only. Pricing and product availability may differ for international customers. Other exclusions may apply. Your email address is safe with us TravisMathew takes your privacy very seriously. We occasionally update our privacy notice. To check out our latest notice please visit our website. Remember if there are offers some restrictions apply. Customers must enter code at checkout to receive offer. Offer not valid on orders worked on with a sales rep or in conjunction with any other offer or promotion. Offer will end . Offers are subject to change or cancellation without notice. All offers and promotions are stated in $USD for US customers. To receive discounts with minimum order values, customers must meet the threshold as stated in $USD for US customers. If you choose to unsubscribe, you will no longer receive emails with TravisMathew offers. /div> e/h1> Important Privacy Information - Especially for Plain Text Readers , This message is particularly important for those of you reading this in plain text, which often means you're using an older device. We know that users like you are often more interested in privacy policies and how companies manage their data. Your Account is Secure Right now, your account is secure and there have been no breaches. We're committed to being proactive about your privacy, taking preventative measures to safeguard your data. Why We're Contacting You We believe in transparency and want to ensure you have all the information you need to stay safe online. While we employ the latest security measures to protect your account, it's equally important for you to be informed and vigilant, especially if you're using an older device. What to Do if You Suspect an Issue In the unlikely event of a security issue, we want you to be prepared. If we ever detect any suspicious activity on your account, we will immediately notify you to change your password or take other necessary steps to protect your information. Here are some potential triggers for security alerts: Suspicious login attempts from an unrecognized device or location. Changes to your account settings that you did not authorize. Potential unauthorized access to your personal information. Proactive Security Measures We take a proactive approach to security, constantly monitoring our systems and implementing the latest security protocols to protect your data. This includes: Robust encryption to safeguard your personal and financial information. Strict access controls to limit access to your data. Regular security audits to identify and address potential vulnerabilities. Comprehensive incident response plans to handle any security incidents swiftly and effectively. Your Orders are Safe We want to assure you that your orders with TravisMathew are completely safe. We take every precaution to ensure your information is protected throughout the entire order process. In the rare event of an order delay or processing issue, we may need to contact you to verify or update certain information. This may include: Confirming your shipping address Clarifying order details Providing updates on the estimated delivery time Important Security Reminder Please remember that we will never ask you for sensitive information such as your credit card number, expiry date, or CVV via email. Protecting Your Data is Our Top Priority At TravisMathew, we take data security very seriously. We have implemented robust measures to protect your information, including: Multi-Factor Authentication: Add an extra layer of security by enabling multi-factor authentication on your account. Strong Password Policies: Use a strong, unique password for your account and change it regularly. Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities. Incident Response Plans: We have well-defined incident response plans to handle any data breach or security incident. Even though you are safe, this is important - in this event we may also ask you to: Take Action Now: Click on the following link to verify your account: [Link To Verify Account Here] Follow the on-screen instructions to complete the verification process. As a heads up: We will also try to inform you of any suspicious activity on your account. Here's an example of what that might look like: Recent Activity Summary: Date: [Date of suspicious activity] Time: [Time of suspicious activity] Location: [Location of suspicious activity] Device: [Device used for suspicious activity] Action: [Description of suspicious activity, e.g., login attempt, password reset request, etc.] If you do not recognize this activity, please reply to this email with the subject line "Unauthorized Access" and we will take immediate steps to secure your account. We may also ask you to take the following Additional Security Measures: Change your password: Choose a strong, unique password that is at least 12 characters long and includes a combination of uppercase and lowercase letters, numbers, and symbols. Enable two-factor authentication: This adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone, in addition to your password. Thank you for your attention to this important matter. We are committed to protecting your privacy and ensuring a safe and secure online experience. Sincerely, The TravisMathew TeamReview your account activity regularly: Monitor your account for any suspicious transactions or login attempts. Your Security is Our Priority: At TravisMathew, we take the security of your information very seriously. We're committed to employing the latest security technologies and best practices to protect your data. If you have any questions or concerns about your account security, please don't hesitate to contact us . Thank you for your prompt attention to this matter. Sincerely, The TravisMathew Security Team we detect unusual activity on your account. To ensure the security of your personal information, we will require you to DO NOT give us credit card information like your full 16 digit number to verify your identity immediately this may be a phising attempt and they can take your information within 24 hours may result in temporary suspension of your access. Take Action Now if we ever have an issue: Click on the following link to verify your account: http://travismathew.com Follow the on-screen instructions to complete the verification process. What triggered this alert Suspicious login attempts from an unrecognized device or location. Changes to your account settings that you did not authorize. Potential unauthorized access to your personal information Protecting Your Data is Our Top Priority At TravisMathew, we take data security very seriously. We have implemented robust measures to protect your information, including: Multi-Factor Authentication: Add an extra layer of security by enabling multi-factor authentication on your account. Strong Password Policies: Use a strong, unique password for your account and change it regularly. Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities. Incident Response Plans: We have well-defined incident response plans to handle any data breach or security incident. Your Cooperation is Crucial We understand that this request may seem inconvenient, but your security is our utmost concern. By verifying your account, you are helping us protect your personal information and maintain a secure environment for all our users. If you have any questions or concerns, please contact our support team immediately Thank you for your prompt attention to this matter. Sincerely,The Account Security Team | | | | |
