TUSHY

The modern and sustainable bidet company that offers an alternative to toilet paper, selling bidet attachments, bathroom accessories, and eco-friendly products.

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TUSHY customer service

TUSHY customer service

Use any of the convenient means below to contact TUSHY customer service.

location

Headquarters

240 Kent Ave.
Brooklyn, New York 11249
(888) 218-8749
[email protected]

Returns

What is the return window?
You can return your unopened TUSHY bidet within 30 days of your original order date-for store credit only.

Are there any items that are non-returnable?
To be eligible for return, the security seal must be intact. We do not ship in outer boxes, so if you're unsure about compatibility or gifting, please reach out before opening the product. Once opened, it is no longer returnable.

How will I receive my refund?
Once your return is received and inspected (typically within 7-10 business days), we'll issue your credit.

How do I start a return online?
All returns must be pre-authorized through our returns portal. To initiate a return please use our self-service returns portal.

Editor's Take

Look, I'll be straight with you-TUSHY isn't your typical home goods company. They're the modern and sustainable bidet company that offers an alternative to toilet paper, selling bidets, bathroom accessories and toilet paper. And honestly? They've kind of revolutionized how Americans think about bathroom hygiene.

Their bidet attachment installs in just minutes with no extra electricity or plumbing, which is pretty remarkable when you consider that most people assume bidets require major bathroom renovations. The whole thing clips onto your existing toilet-no plumber needed, no rewiring, just a simple 8-minute install that transforms your bathroom routine.

What's fascinating is how they've managed to make bidets mainstream in America. More than 1 million customers already use TUSHY bidets, which is no small feat considering the cultural resistance to bidets in the U.S. They've done this partly through their irreverent marketing (their poop puns are... extensive) and partly because their products just work really well.

Washing with a bidet gets you two times cleaner than toilet paper without the need to furiously wipe your sensitive skin. That's not just marketing speak-it's basic physics. Water cleans better than dry paper, which is why we use water to clean literally everything else in our lives.

The company offers everything from basic $69 attachments to premium electric seats with heated water and air dryers. Their electric bidets require access to an outlet, while their non-electric models use water pressure only. So whether you want to dip your toe in the bidet waters or go full luxury spa experience, they've got options.

And here's something that surprised me: TUSHY's on-site campaigns have influenced around 25% of the company's revenue, with some seasonal promotions reaching 75%. That's impressive conversion optimization, showing they're not just good at making bidets-they're good at selling them too.