Tynker
Tynker is the world's leading K-12 creative coding platform that teaches children programming skills through visual block-based coding and transitions to real programming languages like Python and JavaScript.
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Tynker · May 28
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Tynker customer service
Use any of the convenient means below to contact Tynker customer service.
Tynker jobs
Interested in playing a key role in developing a computing platform, designed to teach children computational thinking and programming skills? Consider joining us at Tynker.
View current Tynker jobs
Headquarters
480 San Antonio Rd Suite 100
Mountain View, California 94040
[email protected]
Returns
What is the return window?
Tynker offers a 30-day money-back guarantee for web subscriptions. After the 30 days, if you request a refund, they will charge you the rate of the quarterly subscription for any months that the subscription has been active.
How will I receive my refund?
To request a refund, you need to email [email protected] or create a support ticket. In your email or ticket, you must provide the username of the account used to purchase the subscription, a receipt number, and a reason for the request.
How do I start a return online?
If you purchased the subscription from their website, you can cancel a plan by turning off automatic renewal in settings via your Parent Dashboard by clicking "Manage" next to each child and selecting "cancel." If you purchased the subscription through their iPad app, you need to contact the Apple App store to request cancellation and a refund.
Are there any items that are non-returnable?
According to their terms, payments are generally nonrefundable and there are no refunds or credits for partially used Paid Subscription periods. Tynker Lifetime purchases are specifically noted as non-refundable one-time fees.
Editor's Take
So here's the thing about Tynker-it's basically become the go-to coding platform for kids, and honestly? There's a reason for that. Over 100 million students have used it across 150,000 schools globally, which is pretty staggering when you think about it.
What makes Tynker different is how it actually gets kids coding without the usual frustration. They use these drag-and-drop code blocks that snap together, and pieces that don't make computational sense won't fit together, making syntax errors impossible. It's like coding with Legos, basically. Kids start with visual blocks and then transition to real programming languages like Python and JavaScript when they're ready.
The platform covers everything from basic logic puzzles for the youngest kids to advanced AI and machine learning courses. They've got Minecraft modding (which kids absolutely love), game development, robotics, and even partnerships with brands like NASA and Google. And speaking of Minecraft-it's probably the most popular video game of all time with over 176 million copies sold, so Tynker's integration there is pretty smart.
But here's where it gets interesting. Tynker was acquired by BYJU'S in 2021, the massive Indian education company. Some parents have mixed feelings about this change, especially given BYJU'S reputation for aggressive sales tactics. The platform itself remains solid, though-they offer everything from icon-coding for pre-readers to advanced courses in data science and image processing.
The pricing structure includes quarterly, yearly, and lifetime plans for up to three children. They offer a 30-day money-back guarantee, though after that period, refunds get more complicated. And fair warning-some parents have complained about billing issues and difficulty canceling subscriptions, so definitely read the fine print.
What's genuinely impressive is how Tynker scales with kids as they grow. MIT suggests starting kids with coding languages like Scratch Jr or Tynker Jr from ages 5-7, and Tynker supports children up to age 18 with real-world programming languages. That's a pretty comprehensive journey from kindergarten through high school.