Uncrate
Uncrate is the leading buyer's guide for men, featuring curated selections of the best gear, gadgets, apparel, automobiles, and lifestyle products. Founded in 2005, it reaches over 1.5 million monthly readers.
Uncrate customer service
Use any of the convenient means below to contact Uncrate customer service.
| Phone | (901) 213-8348 |
| Web | https://uncrate.com/contact |
Uncrate jobs
Uncrate is growing. As the leader in the men's digitally native commerce and content space for nearly 20 years, it's time to double down. We're hiring new freelance and contract contributors who are smart, personable, and most importantly, interested in the best of everything. Previous editorial experience is required, and prior focus on men's gear, men's clothing, automotive, and timepieces is a plus.
View current Uncrate jobsHeadquarters
7740B Trinity Road Suite 122
Memphis, TN 38018
(901) 213-8348
Returns
What is the return window?
Returns are free accepted within 15 days of your receipt of your order so long as the items are in unused condition and include their original product packaging, tags, and show no signs of use. Orders that are beyond 15 days from receipt of your package require manual returns approval and are subject to a 20% restocking fee.
Are there any items that are non-returnable?
Some items cannot be returned: "Surplus" items (items purchased at a redline price), vehicles, grooming items, select collectible LEGO sets, furniture, personal care, food items, vintage items, and some other select items are final sale and are not eligible to be returned. Items that show clear signs of use will not be accepted for a refund or exchange.
How will I receive my refund?
Items sent back for a refund are not refunded until the product has been physically received at our facility and are manually inspected against all return policies. Please allow up to 1 week after your return has been received for a refund to be issued, and longer during December and January.
Who pays for return shipping?
Simply visit our Returns Portal by clicking here to begin your return or exchange request and generate a pre-paid shipping label. Some items are eligible for drop off and box-less returns at Happy Returns Returns Bar locations, however items are not refunded until physically inspected at our facility.
How do I start a return online?
Simply visit our Returns Portal by clicking here to begin your return or exchange request and generate a pre-paid shipping label. The option to do a "traditional" exchange most items on your own is presented at our returns portal found here.
Editor's Take
So here's the thing about Uncrate-it's basically become the go-to spot for guys who want to know what's actually worth buying. Started back in 2005, which feels like forever ago in internet years, and it's still going strong.
What makes it different? Well, they're not trying to sell you everything under the sun. With over 9,000 items covered and more than 1.5 million monthly readers, they've built this reputation for being super selective. Think of it as having that friend who always knows about the coolest stuff before everyone else-except this friend posts five times a day, every weekday.
The site covers everything from watches and cars to tech gadgets and men's apparel. But it's not just product listings. With over 10 million page views each month, people keep coming back because the curation is tight. No fluff, no endless scrolling through junk you don't care about. Just the good stuff, with short, punchy descriptions that tell you what you need to know.
And get this-Uncrate was named to Time Magazine's 50 Best Websites of 2012 list. That's not nothing. They've also expanded beyond just the main site with Uncrate Supply, where they actually sell products directly. Plus there's Devour, their video curation site, because apparently they decided YouTube needed an editor too.
The whole operation runs out of Memphis, Tennessee, which is kind of refreshing. Not everything cool has to come from Silicon Valley or New York. They've kept it lean-around 10 employees-but they reach millions of guys every month who trust their taste.
What's interesting is how they've stayed relevant. In an era where everyone's trying to be an influencer or run a lifestyle brand, Uncrate just keeps doing what they do best: finding great products and telling you about them. No drama, no hot takes, just solid recommendations. And honestly? Sometimes that's exactly what you need.