UpCircle Beauty
UpCircle Beauty creates sustainable vegan skincare by giving natural ingredients a new lease of life, transforming coffee grounds and other waste materials into effective beauty products.
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UpCircle Beauty · Jun 21
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UpCircle Beauty · Jun 16
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UpCircle Beauty · Jun 14
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UpCircle Beauty · Jun 09
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UpCircle Beauty · Jun 07
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UpCircle Beauty · Jun 03
UpCircle Beauty customer service
Use any of the convenient means below to contact UpCircle Beauty customer service.
| Phone | (800) 368-9570 |
| Web | https://us.upcirclebeauty.com/pages/contact-us |
| [email protected] |
UpCircle Beauty jobs
We're currently hiring into various roles including warehouse associates and creative positions. Our business is centred on circular innovation with the tagline "Inspiring, upcycling, uplifting." We elevate leftover natural ingredients, bringing them back to life as beauty products that you, and the planet, will love.
View current UpCircle Beauty jobs
Headquarters
Railway Arch 316, Blucher Road
London, SE5 0LH, United Kingdom
[email protected]
Returns
What is the return window?
UpCircle offers a 14 day money back guarantee. If you are not happy with your products for any reason you have 14 calendar days from the moment your order is placed to return them.
Do I need a receipt to return an item?
The item must be in the original packaging and you'll need the proof of purchase email.
Are there any items that are non-returnable?
Only products purchased through upcirclebeauty.com may be returned to us. Products purchased through an authorised retailer must be returned to the original place of purchase in accordance with the retailer's policy. We are unable to accept returns for items purchased through our Return + Refill scheme.
How will I receive my refund?
Once we receive back your return you will receive a full refund for the items minus any shipping charge (if applicable). We will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation.
Who pays for return shipping?
You are responsible for paying for the shipping costs to return an item. Both options will be subject to a £2.99 postage and handling fee in the UK. This is to cover the shipping cost of sending the parcel out and an admin fee for managing this.
Editor's Take
You know what's fascinating about UpCircle? They're basically doing what every environmentally conscious person wishes more companies would do-but they're actually making it work on a massive scale.
So here's the thing. When siblings Anna and William Brightman discovered that more than 500,000 tons of coffee grounds from London cafes were being sent to landfills each year, they didn't just shake their heads and move on. They saw an opportunity that most people would miss entirely. They created a line of skincare products using those collected coffee grounds.
And it's not just coffee grounds, either. UpCircle uses ingredients like used coffee grounds and brewed chai tea spices-stuff that would normally end up in the trash but actually contains beneficial properties for your skin. Since launching, UpCircle has saved over 400 tonnes of used coffee. That's not a typo-400 tonnes.
What really sets them apart is the execution. UpCircle Beauty has grown to become the UK's #1 upcycled beauty brand in just six years, with products now stocked in over 40 countries. They've got over 25,000+ 5-star reviews and have joined 600,000 happy customers.
But here's where it gets interesting-they're not just about the environmental angle. Customers are particularly satisfied with the quality and effectiveness of the products, noting improvements in their skin's appearance, including reduced lines, improved elasticity, and a healthy glow. Many appreciate the affordable prices and the fact that the products are made in the UK.
The refill scheme is pretty clever too. They offer a 20% discount on all refills, as well as a freepost label for free returns. The refills are 20% cheaper than the standard product prices. It's like they've figured out how to make sustainability actually convenient and cost-effective.
They're B-Corp certified and award-winning, which means they've met rigorous standards for social and environmental performance. The company's commitment to sustainability and waste reduction is a significant draw for many reviewers.
What's really impressive is how they've managed to scale this concept. UpCircle Beauty are the only brand to scale up repurposing wasted ingredients which can make our skin healthier and more radiant. That's not easy to do-turning waste into premium beauty products at scale while maintaining quality and effectiveness.