UpWest
UpWest is a purpose-driven lifestyle brand offering sustainable apparel, home goods, and wellness products designed to provide comfort for body, mind, and spirit.
UpWest customer service
Use any of the convenient means below to contact UpWest customer service.
| Phone | (833) 879-3781 |
| [email protected] |
Headquarters
PO Box 182258
Columbus, Ohio 43004
(833) 879-3781
[email protected]
Returns
What is the return window?
Upwest offers a 60-day return and exchange policy for items purchased online.
How will I receive my refund?
Refunds are processed within 14 business days, and the original payment minus discounts and fees will be refunded.
How do I start a return online?
Customers can initiate a return or exchange online using their order number. Return or exchange by mail is self-service, and a return label can be printed and attached to the package.
Who pays for return shipping?
Prepaid labels are provided for free returns on all purchases within the US.
Editor's Take
So here's the thing about UpWest-it's basically what happens when someone decides the clothing world needs more calm and less chaos. Let's be honest, the world doesn't need another clothing brand. So, we set out to make something different. Something that would bring this crazy life a bit of calm.
And honestly? They kind of nailed it. This isn't your typical fast-fashion situation. It starts with our purpose, to provide comfort for body, mind and spirit. And this guides what we make; clothes that wrap you in tranquility, home essentials that surround you with calm, and wellness products that give you balance.
What's interesting is how they've positioned themselves in that sweet spot between loungewear and actual going-out clothes. Their clothing comes together like a perfectly curated summer vacation capsule wardrobe…with a twist. Instead of the usual tropical prints and flowy dresses, the vibe is much more après-hiking in Taos or Jackson Hole. Think tomboy-chic meets mindful living.
The sustainability angle isn't just marketing fluff either. Upwest offers sustainable and ethically produced clothing made from recycled polyester, organic cotton, and recycled nylon. With a focus on good design and giving back to communities in need, Upwest is perfect for socially responsible customers who prioritize sustainability and ethical production. Plus, a percent of our sales going to charities that provide comfort.
But here's what really caught my attention-UpWest had a
The price point sits around that under $100 (and many are under $50!) range, which makes it accessible without feeling cheap. And from what customers are saying, The t-shirts are durable and have lasted for years without significant wear and tear. The clothing is super soft and comfortable to wear.
What's smart is how they've expanded beyond just online-The DTC brand's brick-and-mortar locations are attracting new customers and digital sales in surrounding ZIP codes. It's that whole