U.S. Polo Assn.
U.S. Polo Assn. is the official brand of the United States Polo Association, offering classic American style apparel for men, women, and children with authentic polo heritage since 1890.
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U.S. Polo Assn. · Jun 22
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U.S. Polo Assn. · Jun 21
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U.S. Polo Assn. · Jun 15
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U.S. Polo Assn. · Jun 14
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U.S. Polo Assn. · Jun 08
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U.S. Polo Assn. · Jun 07
U.S. Polo Assn. customer service
Use any of the convenient means below to contact U.S. Polo Assn. customer service.
| Phone | (855) 361-5553 |
| Web | https://uspoloassn.com/pages/contact-us |
| [email protected] |
U.S. Polo Assn. jobs
U.S. Polo Assn. has retail stores in the most popular shopping locations throughout the United States. Our store teams create a high energy, customer-centric shopping experience and assist our customers with their selection of men's, women's, and boy's sportswear and accessories.
View current U.S. Polo Assn. jobs
Headquarters
9011 Lake Worth Road
Lake Worth, FL 33467
(800) 232-8772
Returns
What is the return window?
You may return items within 45 days of delivery for a refund of the purchase price, minus original shipping fees.
Do I need a receipt to return an item?
You need to include the item you are returning and all product tags with your return. All gifts come with a gift receipt without pricing and return instructions on the packing slip.
Are there any items that are non-returnable?
Yes, all Underwear and Clearance Products are final sale items. We cannot accept returns for those 2 types of products. Returned items must be unworn and undamaged.
How will I receive my refund?
Refunds are credited to the original form of payment. Once received at our online store, we normally take 2 to 3 business days to process your return. Funds will be returned to the order's billing account after the issuing bank processes the return, often up to 3 business days. In all, please allow up to 2 weeks for the refund to appear on the billing account online, or up to 2 billing statements.
Can I return online purchases in-store?
Our return policy applies to uspoloassn.com online orders only. U.S. Polo Assn. items purchased from U.S. Polo Assn. stores or other retailers, such as department stores, must be returned to the store where it was originally purchased and are subject to the return policy of that retailer.
U.S. Polo Assn. hours
| Sunday | 10:00am - 7:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local U.S. Polo Assn..
Check my U.S. Polo Assn. hours
Editor's Take
So here's the thing about U.S. Polo Assn.-it's not just another clothing brand trying to look sporty. This is actually the real deal, the official brand of the United States Polo Association, which has been around since 1890. That's not marketing fluff; that's genuine heritage.
What makes this interesting is how they've managed to bridge that gap between authentic sport and accessible fashion. You're not buying polo gear because you're heading to the Hamptons for a match (though you could). You're buying it because they've figured out how to take that classic American preppy aesthetic and make it work for regular people doing regular things.
The brand operates in 180 countries now, with over 1,100 retail stores worldwide. That's massive scale, but they've kept that connection to the sport intact. When you buy their stuff, royalties actually go back to supporting polo in the U.S. and internationally. It's like buying a Nike shirt that helps fund basketball courts-except polo is way more niche, so it probably matters more.
Their clothing range covers pretty much everything you'd expect: polo shirts (obviously), denim, casual wear, accessories, even home goods. The quality sits in that sweet spot where it's better than fast fashion but won't break the bank like luxury brands. Think of it as the clothing equivalent of a reliable Honda-not flashy, but it does what it promises.
And here's something kind of cool: they're celebrating their 135th anniversary this year with global events and collaborations. For a sport that most people think of as exclusive and old-fashioned, they're doing a surprisingly good job of staying relevant. The brand has managed to take polo's classic imagery-the horses, the heritage, the timeless style-and translate it into something that works whether you're at a country club or just grabbing coffee.
The sustainability angle is worth mentioning too. They've partnered with 4ocean as a Certified Cleanup Partner, which shows they're thinking beyond just selling clothes. It's not revolutionary, but it's something.
What strikes me most is how they've avoided the trap that catches a lot of heritage brands-getting so caught up in their history that they forget to evolve. U.S. Polo Assn. clearly respects where they came from, but they're not stuck there.