Vahdam Teas
Premium wellness tea and spice company that sources directly from Indian farmers and ships garden-fresh products to over 145 countries worldwide.
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Vahdam Teas · Jun 22
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Vahdam Teas · Jun 21
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Vahdam Teas · Jun 14
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Vahdam Teas · Jun 14
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Vahdam Teas · Jun 07
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Vahdam Teas · Jun 06
Vahdam Teas customer service
Use any of the convenient means below to contact Vahdam Teas customer service.
Headquarters
Ground Floor, Shop No. 2B, Khan Market
New Delhi, Delhi 110003, India
[email protected]
Returns
What is the return window?
Please return or exchange any items in new and unused condition with original packaging within 30 days of purchase.
Are there any items that are non-returnable?
We do not accept returns of any product which has been opened or used. Items purchased through special promotion, sales, or clearance are final sales, and therefore not eligible for returns or exchange. Certain types of items cannot be returned, such as custom products (including special orders or personalized items). We also do not accept returns for products where the packaging has been torn open.
How will I receive my refund?
If your refund has been approved, it shall be processed within 7 business days. All refunds will be processed to the original mode of payment only.
What if I received a damaged or incorrect item?
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right for you.
How do I start a return online?
To cancel your order, simply send us an email to [email protected] with your order number and reason for the cancellation. Our customer care team will get in touch with you promptly to ease you with the entire cancellation process.
Editor's Take
So here's the thing about Vahdam Teas-they're basically doing what everyone wishes more companies would do, but most are too lazy or profit-focused to actually pull off. Founded with a vision to make available India's finest teas, spices & herbs sourced direct from farmers, packaged fresh at origin and delivered to consumers globally without unnecessary middlemen-a process which helps retain value at source and ensures farmers get a better price for their produce.
And get this: VAHDAM is the reverse anagram of the founder's father's first name 'MADHAV'-which is honestly kind of sweet in a way that makes you want to root for them.
But here's where it gets interesting. Unlike your everyday cup, Vahdam Teas do not travel in containers for months before being packaged & sold. All teas are packed & shipped to Amazon Warehouses in USA Direct from Source in India. By cutting out all middlemen, we are also able to retain all earnings in the region where teas are grown by millions of passionate tea workers. That's not just marketing speak-that's actually disrupting a centuries-old supply chain that frankly needed disrupting.
The numbers are pretty impressive too. They're loved across 145 countries, and they've been featured in The New York Times, Forbes, Women's Health, and Inc. Plus, their teas have been featured on Oprah's Favorite Things in 2018 and 2019-which, let's be honest, is basically the gold standard for "we've made it" in the consumer goods world.
What really sets them apart though is their commitment to sustainability and social impact. They offset their entire carbon footprint via investments in renewable energy and recover & recycle an amount of plastic equivalent to their packaging. And they're putting their money where their mouth is with education initiatives for tea workers' children.
The product range is extensive-loose leaf teas, superfoods, single-serve tea bags, samplers, gift packs, and accessories, with teas including Black, White, Green, Oolong, Herbal, and more than 70 signature blends developed in-house by experts, plus Indian superfoods like Turmeric and herbs such as Moringa and Ashwagandha.