Vinci Housewares
Vinci Housewares is a California-based company founded by engineers who specialize in creating high-quality, durable home appliances designed for beverage preparation, including coffee makers and citrus juicers.
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Vinci Housewares · Feb 07
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Vinci Housewares · Feb 07
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Vinci Housewares · Nov 28
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Vinci Housewares · Nov 26
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Vinci Housewares · Nov 29
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Vinci Housewares · Oct 24
Vinci Housewares customer service
Use any of the convenient means below to contact Vinci Housewares customer service.
| Phone | (888) 735-3621 |
| Web | https://vincihousewares.com/pages/contact-us |
| [email protected] |
Headquarters
16141 Heron Ave.
La Mirada, CA 90638
(888) 735-3621
[email protected]
Returns
What is the return window?
Vinci offers a 30 day no questions asked returns policy. This applies to all Vinci products and comes with their satisfaction 100% guarantee.
What if I received a damaged or incorrect item?
If you ever have issues with our products or questions about how to most effectively use them, or need Vinci replacement parts we're just a phone call or email away. Their US based team is available to help Monday through Friday 8am-5pm PST at 888-735-3621.
How will I receive my refund?
ARM Enterprises Inc., the parent company of Vinci Housewares warrants to the owner of their products that are free from defects in material and workmanship for a period of one year from date of purchase providing the owner has registered this product within thirty days from the original purchase date.
Are there any items that are non-returnable?
Warranty only valid on products purchased through Authorized Dealers and when shipped within the United States. Products must be registered within 30 days of purchase for warranty coverage.
Who pays for return shipping?
Free shipping is provided on orders $50 and up to contiguous US. They offer hassle-free easy returns with their 1-year manufacturer's warranty.
Editor's Take
So here's the thing about Vinci Housewares-they're basically what happens when a bunch of engineers get really obsessed with making better coffee makers and citrus juicers. Founded by a team of engineers based in California, committed to developing innovative, high-quality kitchen electrics that improve your experience. And honestly? They kind of nailed it.
The company's whole mission revolves around this idea that "superior functioning, long-lasting, quality home appliances at affordable prices" shouldn't be some impossible dream. Each Vinci product must be unique, enhancing your knowledge and reducing your time in the kitchen. It's refreshing to see a brand that doesn't just slap their logo on generic appliances and call it innovation.
What really sets them apart is their focus on beverage preparation-cold brew makers, citrus juicers, coffee machines. Vinci Housewares specializes in creating high-quality, durable home appliances designed for beverage preparation, such as coffee makers and citrus juicers. They've carved out this specific niche where they're not trying to be everything to everyone, just really good at helping you make better drinks at home.
The customer reviews tell a pretty compelling story too. People are genuinely using these products for years-one customer mentioned having their cold brew maker for over two years before needing a replacement part. Their seasoned product development team holds over 100 patents, bringing a breadth of experience to the product development and design process. That's not just marketing fluff; that's actual engineering expertise showing up in real-world durability.
And they back it up with solid customer service. They offer a 30 day no questions asked returns and a full 1-year manufacturer's warranty. Plus free shipping on orders $50 and up to contiguous US. It's the kind of straightforward, no-nonsense approach that makes you think these folks actually use their own products.