Virgin Experience Gifts
Virgin Experience Gifts is the leading US experience gift company offering over 2,000 unique adventures, tours, and activities nationwide. From helicopter rides and race car driving to spa days and food tours, they transform memorable experiences into unforgettable gifts with flexible booking, free exchanges, and no expiration dates.
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Virgin Experience Gifts · Jun 18
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Virgin Experience Gifts · Jun 15
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Virgin Experience Gifts · Jun 02
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Virgin Experience Gifts · May 31
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Virgin Experience Gifts · May 27
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Virgin Experience Gifts · May 25
Virgin Experience Gifts customer service
Use any of the convenient means below to contact Virgin Experience Gifts customer service.
| Phone | (844) 796-0844 |
| Web | https://help.virginexperiencegifts.com/hc/en-us |
| [email protected] |
Headquarters
228 Park Ave S, PMB 45957
New York, NY 10003-1502 US
(844) 796-0844
[email protected]
Returns
What is the return window?
If you wish to return a Gift Certificate or Experience Voucher you must do so within 14 days of your purchase. This applies to vouchers that have not yet been redeemed.
Do I need a receipt to return an item?
All refunds must be requested by the original purchaser and will be made only to the original purchaser in accordance with the original payment method. You'll need to provide your voucher details when requesting a refund.
Are there any items that are non-returnable?
No refunds are allowed once an Experience is booked in accordance with booking requirements found at the Website. Once you've scheduled your experience, you can no longer get a refund, though exchanges may still be possible.
How will I receive my refund?
All refunds must be requested by the original purchaser and will be made only to the original purchaser in accordance with the original payment method. The refund will be processed back to whatever payment method was originally used for the purchase.
How do returns work for gift recipients?
If the Gift Certificate or Experience Voucher has been registered by someone other than the purchaser, the registered owner must contact Virgin Experience Gifts to authorize a refund to the purchaser. If the voucher has been delivered to someone other than the purchaser, the recipient must contact Virgin Experience Gifts to authorize a refund to the purchaser.
Editor's Take
So here's the thing about Virgin Experience Gifts - they're basically the anti-stuff movement wrapped up in a Virgin-branded bow. And honestly? It kind of works.
The company joined the Virgin family back in March 2021, with a mission to transform gift-giving by empowering people to give memorable experiences instead of physical items. Think about it - when was the last time you actually remembered that sweater Aunt Linda gave you three Christmases ago? Exactly. But that helicopter ride over Manhattan or that cooking class with a celebrity chef? That sticks with you.
They've got over 2,000 unique experiences scattered across the US, which is... a lot. We're talking everything from race car driving and helicopter rides to food tours and spa days. It's like they took every "bucket list experience" article ever written and turned it into a shopping catalog. The variety's impressive, though - whether you're shopping for your adrenaline-junkie brother or your zen-obsessed best friend, there's probably something here.
What's interesting is how they've tackled the biggest problem with experience gifts: the anxiety. You know that feeling when you buy someone a gift and worry they'll hate it? Virgin Experience Gifts offers hassle-free booking options, returns, and free exchanges. Their vouchers don't expire - like, ever - which they made official back in March 2012. So if your recipient can't make it work this month, or this year even, no stress. That's actually pretty huge when you think about how many gift cards end up forgotten in a drawer somewhere.
The booking process is flexible too. They offer racing adventures, helicopter rides, food tours, and spa days for every type of recipient. And here's where it gets clever - the vouchers are date-free, so the person receiving the gift gets to pick when they actually want to do the thing. No awkward "sorry, I'm busy that weekend" conversations.
But let's be real for a second. This isn't exactly a new concept - experience gift companies have been around for a while. What Virgin brings to the table is that brand recognition and, presumably, the infrastructure to actually deliver on thousands of experiences without everything falling apart. They're working with experience providers across the country, which means they're basically a middleman - but a well-organized one.
The pricing model is straightforward enough. Gift certificates range from $50 to $2,000, and if you pick something that costs less than your voucher, you get credit toward your next booking. Pick something pricier? Just pay the difference. It's flexible, which matters when you're dealing with experiences that can vary wildly in cost.