Wiley X
Wiley X is a veteran-founded company specializing in premium protective eyewear for military, law enforcement, first responders, and outdoor enthusiasts. Every pair meets ANSI Z87.1+ safety standards, with many models also meeting military ballistic standards.
Wiley X customer service
Use any of the convenient means below to contact Wiley X customer service.
| Phone | (800) 776-7842 |
| Web | https://www.wileyx.com/pages/contact |
| [email protected] |
Wiley X jobs
At Wiley X, we believe that surrounding ourselves with diverse, enthusiastic people who are curious and industrious by nature creates an environment we all can thrive in. This is why inviting people to join our team is such an important process for us. We want to get to know you, and for you to know us too, so we can all look forward to a satisfying and successful future.
View current Wiley X jobsHeadquarters
15755 Preston Rd.
Frisco, Texas 75033
(800) 776-7842
[email protected]
Returns
What is the return window?
You have 30 days from the original purchase date to return your item.
What are the requirements for a return to be accepted?
Item must be unused and in its original packaging. Must include all accessories, instruction cards/manuals, and tags. Proof of purchase (receipt or order confirmation) is required.
Can I return online purchases in-store?
Yes! Items purchased online through the Wiley X website can be returned in-store. Bring your confirmation email and a valid photo ID.
How will I receive my refund?
Refunds are issued to the original payment method within 7-10 business days after the return is received and inspected.
What if I received a damaged or incorrect item?
Contact [email protected] immediately. Wiley X will offer a replacement or full refund, including shipping costs.
Editor's Take
You know what's kind of fascinating about Wiley X? They're not your typical sunglasses company trying to sell you on looking cool at the beach. This is a brand that literally started on the battlefield-founded in 1987 by U.S. Army Veteran Myles Freeman Sr., who had one simple mission: build the world's best protective eyewear. And honestly? They've stuck to that mission with an almost obsessive dedication.
Here's the thing that sets them apart: every single pair of adult sunglasses they make meets ANSI Z87.1 High Velocity and High Mass Impact Safety Standards. That's not marketing fluff-that means these glasses can withstand a .25-inch diameter steel ball traveling at 150 feet per second. Several of their tactical models even meet military ballistic standards (MIL-PRF-32432), which is why you'll find Wiley X eyewear protecting soldiers, law enforcement officers, and first responders in some of the harshest environments imaginable.
But what really gets interesting is how they've taken that military-grade protection and made it accessible to everyday people. Whether you're fishing, hunting, riding a motorcycle, or working on a construction site, Wiley X has figured out how to deliver serious eye protection without making you look like you're about to defuse a bomb. Their CAPTIVATE lens technology filters out specific wavelengths of light to enhance color, contrast, and clarity-basically making everything look sharper and more vivid while still protecting your eyes from UV rays and impacts.
The company relocated from California to Frisco, Texas in 2022, and they've recently opened their first-ever retail location-the Wiley X Pro Shop-right at their headquarters. It's open Tuesday through Thursday from 10 a.m. to 4 p.m., giving locals a chance to actually try on the eyewear and see the difference in person. They've also started assembling new products in-house at their Frisco facility, which gives them even more control over quality.
What's impressive is their commitment to the communities they serve. They actively support veteran organizations, first responders, and vision health initiatives. This isn't a company that just slaps a flag on their marketing materials-they genuinely walk the walk. Their lifetime warranty on non-prescription eyewear (covering manufacturing defects) shows they stand behind their products, and their customer service team is available Monday through Friday to help with any issues.
So basically, if you're looking for eyewear that can handle whatever you throw at it-whether that's a day on the water, a shift at a job site, or just driving with the sun in your eyes-Wiley X has probably engineered a solution. They're not the cheapest option out there, but when you're talking about protecting your vision, that military-grade durability and optical precision starts to make a lot of sense.