Wine Country Gift Baskets
Wine Country Gift Baskets specializes in gourmet food and wine gift baskets for all occasions. Founded in 1984 and headquartered in Fullerton, California, they offer handcrafted gift baskets featuring premium wines, chocolates, cheeses, and gourmet snacks with partnerships with luxury brands like Godiva, Ghirardelli, and Silver Oak.
Wine Country Gift Baskets customer service
Use any of the convenient means below to contact Wine Country Gift Baskets customer service.
| Phone | (800) 394-0394 |
| Web | https://www.winecountrygiftbaskets.com/information/service.asp |
| [email protected] |
Headquarters
4225 N Palm St
Fullerton, CA 92835
(800) 394-0394
[email protected]
Returns
What is the return window?
You may return new, unopened items sold and fulfilled by Wine Country Gift Baskets within 30 days of delivery for a full refund.
Who pays for return shipping?
Wine Country Gift Baskets will pay the return shipping costs if the return is a result of their error.
Are there any items that are non-returnable?
Items should be returned in their original product packaging. Only new, unopened items are eligible for return.
How will I receive my refund?
Wine Country Gift Baskets guarantees your satisfaction. If you or your recipients are not 100% satisfied, simply let them know and they'll make it right.
What if I received a damaged or incorrect item?
Wine Country Gift Baskets stands behind every basket with their 100% satisfaction guarantee. If you or your recipient are anything less than delighted, they'll make it right because your happiness is their most important measure of success.
Editor's Take
Here's the thing about gift baskets-most people think they're kind of a cop-out gift, right? Like when you don't know someone well enough but need to send something anyway. But Wine Country Gift Baskets has been quietly changing that narrative for over 40 years, and honestly, they've gotten pretty good at it.
They started back in 1984 in California, which makes sense when you think about it. California wine country, gourmet food culture, the whole nine yards. What's interesting is how they basically pioneered the wine gift basket as we know it today. Before them, gift baskets were mostly just fruit or maybe some cookies. They figured out that pairing quality wines with gourmet snacks, cheeses, and chocolates could actually be something special.
And they're not messing around with the wine selection either. We're talking partnerships with Silver Oak, Dom Perignon, Duckhorn-names that wine people actually respect. That's not your average grocery store wine. Each basket gets hand-packed by their team in Fullerton, California, which is a nice touch in an age where everything feels mass-produced and impersonal.
The variety is kind of overwhelming, actually. Corporate gifts, sympathy baskets, new baby celebrations, holiday gifts-they've got something for basically every occasion you can think of. Some baskets are under $50, others push into the hundreds if you're trying to really impress a client or celebrate something major. They also work with brands like Godiva, Ghirardelli, and Dulcet, so you're getting recognizable quality.
What really sets them apart is their 100% satisfaction guarantee. If you or the recipient aren't happy, they'll make it right. No questions asked. In the gift basket world, that's actually a big deal because you're often buying something sight unseen that's going to someone else. They also offer free shipping on many items, which helps when you're already spending a chunk of change.
The website is pretty straightforward to navigate, and they've got customer service available seven days a week. You can call, email, or use their live chat if you need help picking something out. They'll even do custom baskets for corporate orders over a certain amount, with personalized ribbons and greeting cards.
One thing worth noting-they can't ship wine to every state because of local laws. Maine, South Dakota, and Utah are out completely, and some other states have restrictions on which wines they can receive. But for food-only baskets, they ship to all 50 states.
The company's been around long enough that they've figured out the logistics. Standard shipping takes about 5 business days, but you can expedite if you're in a pinch. Everything ships via UPS, and you get tracking information so you're not left wondering where your $100 gift basket ended up.
So yeah, if you need to send something that feels thoughtful but don't have time to curate it yourself, Wine Country Gift Baskets is a solid option. They've been doing this long enough to know what works, and their partnerships with quality brands mean you're not just sending a basket of random snacks. It's the kind of gift that actually makes people happy when it shows up at their door.